HR Business Partner — Data-Driven People Leader (Onsite)

Amazon; Franklin (IN); On-site; USD 68,000 - 118,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

EAP

Mental Health Support

Adoption and Surrogacy Reimbursement

Job summary

Amazon is seeking an HR Business Partner to provide HR generalist support for hourly employees and leaders at the North American Sort Center network. You will help drive talent management, employee engagement, and operational excellence while leveraging data insights and AI-enabled tools.

You will work onsite at an Amazon facility in Franklin, IN, partnering with leaders to deliver inclusive, high-performing teams and trusted employee experiences.

Qualifications

• Bachelor’s degree or equivalent, or 2 years of Amazon (blue badge/FTE) experience
• 2 years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).
• Experience supporting and/or leading employee-focused processes such as onboarding, benefits, investigations, training and/or talent management

Responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level.
• Execute and monitor employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments.

Skills

Leadership development

Employee engagement

HR analytics

Policy guidance

Education

Bachelor’s degree or equivalent

Master’s Degree or MBA

Tools

HR technologies

AI platforms

Job description

Amazon is seeking an HR Business Partner to provide HR generalist support for hourly employees and leaders at the North American Sort Center network. You will help drive talent management, employee engagement, and operational excellence while leveraging data insights and AI-enabled tools.

You will work onsite at an Amazon facility in Franklin, IN, partnering with leaders to deliver inclusive, high-performing teams and trusted employee experiences.