HR Assistant: Front Desk & HR Operations Support

Franklin-International; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Franklin International, based in Columbus, Ohio, seeks a Human Resources Assistant to support HR programs and front-desk activities. The role includes helping employees with walk-up questions, filing, and Dayforce data management.

You will back up the Switchboard Receptionist, assist with employee files and reports, and collaborate with the HR team on policy interpretation while maintaining confidentiality and professionalism.

Qualifications

• High school diploma or GED; 2 years HR experience or 5–8 years in office administration.
• Computer literacy and strong Microsoft Office skills required.
• Comfortable with face-to-face interactions and professional communication.
• Knowledge/experience with Dayforce is a plus.

Responsibilities

• Refer individuals or departments to the appropriate HR representative to resolve issues.
• Submit temp employee hours and process labor invoices weekly; generate monthly reports.
• Create new employee files and update records in Dayforce and other databases; follow up on missing documents.
• Manage vacation data in Dayforce.
• Monitor and administer exit interview process.
• Administer annual employee surveys.
• Manage Franklin apparel inventory and place orders as needed.
• Maintain relations with employees and applicants and coordinate with HR team.
• Analyze company policies and confidential situations and take appropriate action.

Skills

HR experience

Dayforce

Microsoft Office

Customer-facing communication

Education

High school diploma / GED

Tools

Dayforce

Job description

Franklin International, based in Columbus, Ohio, seeks a Human Resources Assistant to support HR programs and front-desk activities. The role includes helping employees with walk-up questions, filing, and Dayforce data management.

You will back up the Switchboard Receptionist, assist with employee files and reports, and collaborate with the HR team on policy interpretation while maintaining confidentiality and professionalism.