HR Analytics & Dashboards Partner

Carnegie Mellon University; Pittsburgh (Allegheny County); On-site; USD 85,000 - 115,000; Full time

Job summary

The Software Engineering Institute (SEI) at Carnegie Mellon University is seeking an HR professional to provide day-to-day support and analytics for two client organizations. You’ll partner closely with the Director, HR to strengthen oversight, advance HR practices, and develop actionable insights through dashboards and reports.

In this fully on-site Pittsburgh role, you’ll interpret policies, support performance management, and collaborate with recruiting, compensation, benefits, and HR systems

Qualifications

• Bachelor’s degree.
• 5-8 years of HR experience, with a foundation in HR operations, employee support, HR data analytics, or related work.
• Experience contributing to HR projects, reporting, or process improvements.
• Experience using HR information systems and managing employee data.
• Ability to analyze data using Excel or similar tools and communicate findings clearly.

Responsibilities

• Provide day-to-day HR support to FABS and CTO teams, building relationships and understanding each group’s priorities and people needs.
• Interpret policies and resolve routine matters independently, consulting with the Director or subject matter experts as needed.
• Support managers with performance expectations, employee development, workplace communication, and routine employee relations concerns.
• Assist with complex matters and investigations through information gathering, documentation, analysis, and follow-up under experienced HR guidance.
• Facilitate people processes for assigned groups, including performance management, promotions, recognition, and offboarding.
• Partner with the Director to establish metrics assessing workforce trends, HR service delivery, process effectiveness, and progress against priorities.
• Work with the HR team to build and maintain the HR dashboard, consistent metric definitions and reporting practices, and accurate, complete data.
• Develop and maintain knowledge resources documenting dashboard management and related analytics processes to support knowledge sharing and continuity.
• Analyze HR data to identify patterns, emerging needs, and opportunities; recommend actions, help evaluate results, and communicate findings to leadership through reports and presentations in collaboration with the Director.
• Help the Director advance HR priorities and practices by researching issues, evaluating options, coordinating projects, developing resources, and tracking commitments and results.
• Collaborate with HR colleagues and subject matter experts in recruiting, compensation, benefits, and HR systems to deliver coordinated support.
• Perform other duties as assigned.

Skills

Analytical skills

Relationship building

Communication

Project coordination

Education

Bachelor's degree

HR/Business degree preferred

Tools

Workday

Tableau

Job description

The Software Engineering Institute (SEI) at Carnegie Mellon University is seeking an HR professional to provide day-to-day support and analytics for two client organizations. You’ll partner closely with the Director, HR to strengthen oversight, advance HR practices, and develop actionable insights through dashboards and reports.

In this fully on-site Pittsburgh role, you’ll interpret policies, support performance management, and collaborate with recruiting, compensation, benefits, and HR systems