HR Advisory Specialist: Client Compliance & Support

Paychex Deutschland GmbH; Northern (KY); Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

401(k) with employer match

Tuition reimbursement

Adoption assistance

Job summary

Paychex in the United States is seeking an experienced HR consultant to provide expert guidance on human resources matters, including employee handbook options and compliance with state and federal employment laws. You will resolve client inquiries and build strong relationships while staying current on changing labor regulations.

The role emphasizes delivering high-quality service, proactive communication, and collaboration with internal partners to ensure client success and compliance across

Qualifications

• Advises clients on HR matters and employee handbook options.
• Resolves inquiries about HR and employment law for compliance.
• Keeps updated on state and federal employment laws and communicates implications.

Responsibilities

• Advises clients regarding HR matters, handbook options, and compliance.
• Addresses and resolves client inquiries about HR and employment law using available resources.
• Builds client relationships and provides high-quality service to retain clients.
• Maintains knowledge of labor law trends and conveys regulatory changes to clients and staff.
• Offers innovative solutions and overcomes objections when addressing problems.
• Follows up with clients about HR or employment law topics as needed.
• Supports client handbook creation and updates by gathering necessary information.
• Handles inbound and makes outbound calls to discuss products and services.
• Manages client billing inquiries and account information.
• Participates in special projects as assigned.

Skills

Consulting

Customer Service

Communication

Outbound Calls

Billing

Employment Law

Education

Associate's Degree - Preferred

Job description

Paychex in the United States is seeking an experienced HR consultant to provide expert guidance on human resources matters, including employee handbook options and compliance with state and federal employment laws. You will resolve client inquiries and build strong relationships while staying current on changing labor regulations.

The role emphasizes delivering high-quality service, proactive communication, and collaboration with internal partners to ensure client success and compliance across