HR Advisor: Accessibility & Compliance

U.S. Bank; Tempe (AZ); On-site; USD 76,000 - 89,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking an HR Advisor for the Accessibility & Accommodations team to manage complex cases at the intersection of employee experience, regulatory compliance, and business needs.

You will handle ADA, LOA, and FMLA cases via ServiceNow, balancing legal risk with employee needs to deliver practical, defensible solutions. This role requires strong judgment, confidentiality, and the ability to collaborate with leaders to promote an inclusive workplace.

Qualifications

• Associate or Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience.
• Three to five years of experience in employee relations or as an HR Generalist or associated HR position, disability management, or equivalent experience.
• Experience with federal and state disability laws, specifically ADA, LOAs, Employee Relations, Employment Law, Disability case work is desired.

Responsibilities

• Manage complex, high-impact HR cases in ADA, LOA, FMLA, and accessibility via ServiceNow.
• Provide analysis and tailored recommendations to leaders to navigate complex scenarios.
• Promote equitable outcomes and an inclusive workplace in partnership with stakeholders.

Skills

Customer service

Problem solving

Attention to detail

Microsoft Office

Education

Associate or Bachelor's degree in Business Administration, HRM, Industrial Relations, Psychology or related degree

Tools

ServiceNow

Job description

U.S. Bank is seeking an HR Advisor for the Accessibility & Accommodations team to manage complex cases at the intersection of employee experience, regulatory compliance, and business needs.

You will handle ADA, LOA, and FMLA cases via ServiceNow, balancing legal risk with employee needs to deliver practical, defensible solutions. This role requires strong judgment, confidentiality, and the ability to collaborate with leaders to promote an inclusive workplace.