Houston Service Operations Coordinator

thyssenkrupp Elevator; Houston (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible spending accounts (FSA)

Health savings account (HSA)

Company-paid disability insurance

Company-paid life insurance

Job summary

TK Elevator in Houston, TX seeks an Operations Coordinator- Service to support dispatch, ticketing, and administrative workflows for the service team. You will manage on-call lists, coordinate with technicians, and assist in generating reports and documentation.

The role involves payroll entry, safety inspections, and cross-functional liaison between branch operations and regional dispatch. Prior admin experience in service or elevator environments is preferred.

Qualifications

• Strong administrative and clerical skills.
• Experience with payroll and invoicing processes preferred.
• Ability to coordinate between dispatch, field staff and management.

Responsibilities

• Update on-call lists and notify Dispatch daily.
• Assign tickets to mechanics as needed.
• Prepare safety inspections and tickets.
• Support payroll data entry and cost corrections.
• Assist with documentation for service-related reports.

Skills

Office coordination

Payroll entry

Dispatch coordination

Customer communication

Data entry

Education

High school diploma or GED

Oracle database knowledge preferred

Tools

Oracle

Job description

TK Elevator in Houston, TX seeks an Operations Coordinator- Service to support dispatch, ticketing, and administrative workflows for the service team. You will manage on-call lists, coordinate with technicians, and assist in generating reports and documentation.

The role involves payroll entry, safety inspections, and cross-functional liaison between branch operations and regional dispatch. Prior admin experience in service or elevator environments is preferred.