Houston Customer Growth Manager (Contract)

Energy Innovation Corp; Houston (TX); On-site; USD 97,000 - 147,000; Full time

Benefits offered by this job

Mentorship program

Benefits package

Houston, TX flexibility

Job summary

JCPenney in Houston is seeking a Customer Service Manager with 6+ years of experience to lead a contract role. You will own campaigns, build momentum, and drive customer feedback collaboration to improve outcomes. The role emphasizes end-to-end ownership and delivering measurable results within a fast-paced sales environment.

The position offers mentorship, benefits, and Houston-based flexibility. If you’re motivated by impact and growth, JCPenney wants to hear from you.

Qualifications

• Candidate shows strong prioritization when many items are urgent.
• Minimum 8 years behind own estimates or forecasts.
• Comfort presenting to a Texas-wide audience without a script.
• Reliable performer trusted with important, large-scale tasks.

Responsibilities

• Tune ad creative to reduce cost per lead for the sales marketing campaign.
• Open doors in Houston, TX that exceed a manager title's reach.
• Negotiate renewals before the sales contract goes quiet.
• Build landing pages turning Houston interest into demo bookings.
• Turn churned logos into win-back targets with a plan.

Skills

Prioritization instinct

Experience estimating

TX-wide presentation

Reliability for hard assignments

Job description

JCPenney in Houston is seeking a Customer Service Manager with 6+ years of experience to lead a contract role. You will own campaigns, build momentum, and drive customer feedback collaboration to improve outcomes. The role emphasizes end-to-end ownership and delivering measurable results within a fast-paced sales environment.

The position offers mentorship, benefits, and Houston-based flexibility. If you’re motivated by impact and growth, JCPenney wants to hear from you.