Houston B2B Client Success Coordinator

Ernest; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Ernest in Houston, TX is seeking a Client Coordinator to support B2B customers. This full-time role focuses on understanding client needs, managing orders, and coordinating with CRM and support staff to deliver exceptional service.

Ideal candidates have a high school diploma, strong Microsoft Office skills, and excellent communication. You will handle high volumes of emails, stay organized, and participate in company activities.

Qualifications

• High School Diploma or GED required.
• Familiarity with Microsoft Office (Word, Excel) and data entry.
• Strong clerical skills and document organization.
• Basic computation with fractions, decimals, division, multiplication.
• Ability to communicate effectively with internal and external stakeholders, written and verbal.
• Experience managing large volumes of emails across multiple accounts.
• Highly organized, detail oriented, self-starter.
• Friendly, professional, and willing to participate in company activities.

Responsibilities

• Establish reliable business partnerships with each client by understanding their needs and order history.
• Provide clients with additional product offerings to strengthen their businesses.
• Support clients within a CRM (CRMs) book of business by coordinating routine interactions.
• Coordinate interactions between clients, CRMs, and support staff to ensure top service.

Skills

Effective communication

Email management

Organizational skills

Data entry

Self-starter

Education

High School Diploma or GED

Tools

Microsoft Office

ERP systems

Job description

Ernest in Houston, TX is seeking a Client Coordinator to support B2B customers. This full-time role focuses on understanding client needs, managing orders, and coordinating with CRM and support staff to deliver exceptional service.

Ideal candidates have a high school diploma, strong Microsoft Office skills, and excellent communication. You will handle high volumes of emails, stay organized, and participate in company activities.