Client Coordinator — Collaborative Service Specialist

Ernest; Commerce (CA); On-site; USD 45,000 - 55,000; Full time

Job summary

Ernest in Commerce, CA is hiring a Client Coordinator to partner with our client base and internal teams. You will coordinate orders, manage client communications, and deliver outstanding service in a fast-paced, onsite setting.

The role emphasizes relationship-building, accuracy, and cross-department collaboration. If you excel at multitasking and maintaining organized records, this position offers a clear path for growth within Ernest's customer-first culture.

Qualifications

• High school diploma or GED is required.
• Proficiency with Microsoft Office (Word and Excel) is required.
• Strong clerical, organizational, and data entry skills.
• Excellent verbal and written communication with clients and teams.

Responsibilities

• Build strong relationships with clients by understanding their business and needs.
• Provide responsive, professional, and solutions-oriented customer service.
• Support Client Relationship Manager with their portfolio.
• Coordinate communication between clients, managers, and internal teams.
• Help identify opportunities to introduce additional products and solutions.
• Ensure accurate order processing and issue resolution with multiple departments.
• Maintain organized customer information and documentation.
• Manage a high volume of emails across multiple accounts.
• Perform clerical and administrative tasks for the department.
• Contribute to a positive, team-oriented Ernest culture.

Skills

Strong communication skills

Organizational skills

Customer service mindset

Data entry

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Ernest in Commerce, CA is hiring a Client Coordinator to partner with our client base and internal teams. You will coordinate orders, manage client communications, and deliver outstanding service in a fast-paced, onsite setting.

The role emphasizes relationship-building, accuracy, and cross-department collaboration. If you excel at multitasking and maintaining organized records, this position offers a clear path for growth within Ernest's customer-first culture.