Housing Stability Navigator

PROMESA R.H.C.F.; New York (NY); On-site; USD 54,000 - 56,000; Full time

Job summary

PROMESA R.H.C.F. is seeking a Tenant Service Coordinator in Bronx, NY to connect tenants with essential care and services, help access benefits, and support permanent housing stability. This role requires trauma-informed approaches, strong organizational skills, and proficiency with MS Office.

You will document engagements and coordinate with community partners to ensure timely support. Responsibilities include evaluating tenant needs, providing referrals, managing leases and renewals, and

Qualifications

• Strong interpersonal and communication skills.
• Ability to use trauma-informed practices.
• Excellent organizational and time management skills.
• Proficiency with MS Office and documentation.

Responsibilities

• Evaluate needs of tenants to maintain permanent housing and wellbeing.
• Counsel and support tenants facing issues affecting housing stability.
• Connect tenants to community resources and coordinate referrals.
• Assist with applications and recertifications for public benefits.
• Maintain tenant case files and document engagements accurately.
• Coordinate services and follow up to ensure needed resources are connected.

Skills

Interpersonal skills

Trauma-informed care

Time management

Documentation

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

PROMESA R.H.C.F. is seeking a Tenant Service Coordinator in Bronx, NY to connect tenants with essential care and services, help access benefits, and support permanent housing stability. This role requires trauma-informed approaches, strong organizational skills, and proficiency with MS Office.

You will document engagements and coordinate with community partners to ensure timely support. Responsibilities include evaluating tenant needs, providing referrals, managing leases and renewals, and