Housing Stability Field Case Manager

Housing Resources, Inc.; Michigan; On-site; USD 40,000 - 60,000; Full time

Job summary

Housing Resources, Inc. is seeking a Case Manager to support individuals and families who are unhoused or in housing crisis, focusing on housing stability and placement through coordinated services and community connections.

The role involves field-based work, landlord relations, eligibility and rent calculations, and timely documentation while upholding fair housing principles and compassionate, client-centered care.

Responsibilities

• Meet with clients monthly or more as required, in home settings when possible.
• Assess clients' housing environment for safety, lease compliance, and needs.
• Develop individualized housing and success plans.
• Work outside the office in the community during most work hours.
• Review housing needs, progress, and actions to resolve barriers for stability.
• Participate in case conferences, team, staff, and community meetings as scheduled.
• Develop and foster landlord relationships; market HRI programs and resolve lease issues.
• Provide direct service support for case management to ensure housing transitions.
• Complete eligibility and enrollment paperwork including rent calculations and documents.
• Assist rent-burdened families by negotiating lease addendums based on affordability.
• Conduct required housing inspections following regulations and program requirements.
• Respond promptly to phone calls, emails, and in-person visits within 2 business days.
• Maintain knowledge of all HRI programs, eligibility requirements, and services.
• Partner with human service providers and landlords for referrals and collaboration.
• Serve as the Agency's Fair Housing representative when assigned.
• Document client and agency activities in records within 2 business days.
• Communicate information to clients in formal written and professional formats.

Job description

Housing Resources, Inc. is seeking a Case Manager to support individuals and families who are unhoused or in housing crisis, focusing on housing stability and placement through coordinated services and community connections.

The role involves field-based work, landlord relations, eligibility and rent calculations, and timely documentation while upholding fair housing principles and compassionate, client-centered care.