Housing Stability Coordinator — Veterans Services

Hbofm; Novato (CA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, &/

100% employer-paid medical, dental, &

Job summary

Homeward Bound of Marin seeks a Program Coordinator to support adults in a newly opened veteran housing program. You will provide housing-focused case management, coordinate care with partners, and help residents maintain housing and progress toward independence.

The role emphasizes equity, trauma-informed approaches, and strong documentation across HMIS/Salesforce, with opportunities to impact housing outcomes.

Qualifications

• Bachelor’s degree in social work, psychology, human services, or related field, or 3 years housing/human services experience.
• Experience with homelessness or underserved populations preferred.
• Knowledge of Housing First, harm reduction, trauma-informed care, mental health, substance use.
• Familiarity with public benefits systems (SSI, SSDI, SDI) and housing programs.
• Experience with HMIS, Salesforce, or similar databases, and proficiency with Microsoft Office and cloud-based applications.

Responsibilities

• Provide housing-focused case management to individuals and groups.
• Coordinate care with healthcare, behavioral health, housing, and community partners.
• Support housing stability through advocacy, referrals, crisis intervention, and conflict resolution.
• Address barriers to housing, income, employment, and health using Housing First and trauma-informed approaches.
• Maintain regular participant engagement to support progress toward housing goals.
• Assist with housing eligibility, leasing, move-ins, and housing retention.
• Coordinate voucher paperwork and required housing documentation.
• Support basic property management functions, including maintenance requests, rent tracking, tenancy issues, and site monitoring.
• Collaborate with program leadership to improve housing operations and participant outcomes.
• Provide cross-program support within the team’s housing book as needed
• Maintain client records and data in HMIS, Salesforce, and other required systems.
• Meet program, funder, and agency documentation standards and deadlines.

Skills

Housing First

Case management

Communication

Independent & collaborative work

Education

Bachelor’s degree in social work, psychology, human services, or related field

Tools

HMIS

Salesforce

Microsoft Office

Cloud-based apps

Job description

Homeward Bound of Marin seeks a Program Coordinator to support adults in a newly opened veteran housing program. You will provide housing-focused case management, coordinate care with partners, and help residents maintain housing and progress toward independence.

The role emphasizes equity, trauma-informed approaches, and strong documentation across HMIS/Salesforce, with opportunities to impact housing outcomes.