Housing Stability Advocate

Illumination Health + Home; Stanton (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance funded up to 91%

401K with Company Matching

10 days vacation PTO/year

6 days sick PTO/year

10 days holiday PTO/year

PSFL eligibility

Job summary

Illumination Health + Home is seeking a Housing Retention Specialist to support individuals and families experiencing homelessness by providing case management and housing stabilization services. You will address barriers, coordinate resources, and advocate for clients to maintain safe, affordable housing.

This role requires strong organizational skills, HIPAA compliance, and collaboration with care teams, landlords, and community partners.

Qualifications

• High School Diploma or equivalent.
• Proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, OneDrive).
• Case management/housing navigation experience dealing with homeless populations or similar fields.
• Customer and client relation skills.
• Valid CA Driver’s License and eligibility for company vehicle insurance.
• Possession of a personal vehicle is required.

Responsibilities

• Carries a maximum caseload of 30-35.
• Network and collaborate with internal and external personnel to promote retention outcomes.
• Advocate for and connect clients to resources to achieve stabilization and housing retention.
• Attend Interdisciplinary Care Team meetings and provide updates to health care networks and Cal Aim programs.
• Coordinate, prepare and maintain required charting and documentation in a timely and thorough manner.
• Maintain client records according to HIPAA and confidentiality requirements.
• Complete training and development opportunities as determined by the supervisor.
• Act ethically with integrity, transparency, accountability, respect and responsibility.
• Accept personal responsibility and accountability for performance of duties.
• Conduct comprehensive assessments to identify housing barriers and needs of clients.
• Regularly monitor client progress and adjust as needed.
• Liaise between clients and landlords to address concerns and conflicts.
• Advocate for clients in lease disputes and negotiation of accommodations.
• Provide training on life skills like tenant rights, household maintenance, and conflict resolution.
• Connect clients with community resources for mental health, substance abuse, and employment opportunities.
• Collaborate with the client’s care team to address all client needs.

Skills

Case management

Customer relations

Bilingual in English and Spanish

Communication skills

Education

High School Diploma or equivalent

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Illumination Health + Home is seeking a Housing Retention Specialist to support individuals and families experiencing homelessness by providing case management and housing stabilization services. You will address barriers, coordinate resources, and advocate for clients to maintain safe, affordable housing.

This role requires strong organizational skills, HIPAA compliance, and collaboration with care teams, landlords, and community partners.