Housing Specialist

AppleOne Employment Services; Sacramento (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

AppleOne Employment Services client is seeking a detail-oriented housing programs support specialist. You will provide excellent service to applicants, tenants, and landlords, and process applications, recertifications, and eligibility for housing assistance.

Coordinate inspections, orientations, and case management; communicate with clients, vendors, and internal teams; maintain records to ensure HUD compliance.

Qualifications

• 1+ year of customer service experience.
• Proficient in Microsoft Office, especially Excel.
• Strong multitasking and communication skills.
• Experience with order entry or case management is a plus.

Responsibilities

• Provide excellent service to applicants, tenants, and landlords.
• Process applications, recertifications, and eligibility for housing assistance.
• Coordinate inspections, orientations, and case management.
• Communicate with clients, vendors, and internal teams.
• Maintain accurate records and ensure HUD compliance.

Skills

Customer service

MS Office

Multitasking

Order entry / case management

Tools

Microsoft Excel

Job description

Our client is looking for a difference maker for the community! They are looking for a detail-oriented, customer-focused professional to support our housing programs. In this role, you’ll:

• -Provide excellent service to applicants, tenants, and landlords
• -Process applications, recertifications, and eligibility for housing assistance
• -Coordinate inspections, orientations, and case management
• -Communicate with clients, vendors, and internal teams
• -Maintain accurate records and ensure compliance with HUD regulations

Requirements:

• -1+ year of customer service experience
• -Proficient in Microsoft Office (especially Excel)
• -Strong multitasking and communication skills
• -Experience with order entry or case management a plus

• -Provide excellent service to applicants, tenants, and landlords
• -Process applications, recertifications, and eligibility for housing assistance
• -Coordinate inspections, orientations, and case management
• -Communicate with clients, vendors, and internal teams
• -Maintain accurate records and ensure compliance with HUD regulations

Requirements:

• -1+ year of customer service experience
• -Proficient in Microsoft Office (especially Excel)
• -Strong multitasking and communication skills
• -Experience with order entry or case management a plus

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.