Housing Services Operations Lead

St. Vincent de Paul CARES; Leesburg (FL); On-site; USD 43,000 - 53,000; Full time

Job summary

St. Vincent de Paul CARES in Leesburg, FL is seeking an Operations Supervisor to oversee case management and housing services for clients experiencing homelessness, with a focus on rapid rehousing and coordinated entry.

You will supervise staff, ensure data integrity in HMIS, manage referrals, and coordinate with partners. This role requires a bachelor’s degree in social work or related field and at least one year of supervisory experience.

Qualifications

• Bachelor’s degree in social work or related field.
• At least 1 year of supervisory experience.
• Ability to comply with complex governmental regulations and document compliance.
• Must have valid Florida driver’s license for vehicle use.
• Proficient with Excel, PowerPoint, and Outlook.
• Excellent interpersonal skills and ability to work with diverse populations.

Responsibilities

• Coordinate outreach activities with programs internally and externally.
• Assign referrals for intake with appropriate funding sources.
• Monitor employee performance and provide supervision and feedback.
• Ensure HMIS data is accurately entered and maintained.
• Review and approve housing stability and other service plans.
• Oversee staff training and annual performance appraisals.
• Present to community groups, landlords, and stakeholders as needed.
• Hire and orient new staff and assess training needs.

Skills

English proficiency

Basic computer skills

Driver's license

Reliable transportation

Communication skills

Supervisory experience

Multi-tasking

Cultural sensitivity

Data management

Staff training

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Outlook

Job description

St. Vincent de Paul CARES in Leesburg, FL is seeking an Operations Supervisor to oversee case management and housing services for clients experiencing homelessness, with a focus on rapid rehousing and coordinated entry.

You will supervise staff, ensure data integrity in HMIS, manage referrals, and coordinate with partners. This role requires a bachelor’s degree in social work or related field and at least one year of supervisory experience.