Housing Services Case Manager Lead

BHRAGS; New York (NY); Presencial; USD 62.000 - 65.000; Jornada completa

Descripción de la vacante

TEC Industrial Inc in Brooklyn, NY is seeking a dedicated Case Manager to guide and support assigned caseworkers, manage caseloads, and ensure timely social service assessments. You will collaborate with the team to improve processes, ensure compliance, and coordinate services for clients as they pursue housing permanency and access to health care, job training, housing, and immigration services.

The role requires a 2-year degree or higher in Human Services with counseling experience, strong

Formación

• Bachelor’s degree or some college in Human Services or related field preferred.
• Counseling experience preferred.
• Experience with immigration and disenfranchised communities including LGBTQ+ and HIV-affected individuals.
• Comprehensive written and oral communication skills.
• Ability to work under pressure and respond to crisis or health/safety issues.
• Flexible with schedule as needed.
• Proficient with Microsoft Office applications.
• Fluent in English and Spanish preferred.

Responsabilidades

• Participate in guidance, support, development, and intervention of assigned caseworkers.
• Create caseloads and review intake packets assigned to CM for completion.
• Improve processes, procedures, policies and ensure case managers’ compliance.
• Review intakes to ensure document compliance or timely processing of forms.
• Ensure clients’ social service assessments are completed within 48 hours of arrival.
• Gather information including medical, assessments, referrals, psychological, and social factors.
• Inspect case records for completeness and quality of plans.
• Participate in client case conferences and incident report follow-ups.
• Support caseworkers by providing resources for development and client services.
• May complete supervisory review notes when reviewing case files.
• May conduct initial assessments and biopsychosocial assessments.
• Carry a caseload as directed and ensure time/attendance policy compliance.
• Assist the Social Services Director with staff performance management.
• Conduct staff supervision and ensure attendance at required trainings.
• Meet with Director for regular supervision to improve department goals.
• Attend DHS training and external trainings as scheduled.
• Participate in social service meetings and other duties as assigned.

Conocimientos

Counseling experience

Bilingual English/Spanish

Written and oral communication skills

Flexibility with schedule

Ability to work under pressure

Educación

Bachelor’s degree or some college in Human Services or related field

Herramientas

Microsoft Office

Descripción del empleo

TEC Industrial Inc in Brooklyn, NY is seeking a dedicated Case Manager to guide and support assigned caseworkers, manage caseloads, and ensure timely social service assessments. You will collaborate with the team to improve processes, ensure compliance, and coordinate services for clients as they pursue housing permanency and access to health care, job training, housing, and immigration services.

The role requires a 2-year degree or higher in Human Services with counseling experience, strong