Housing & Services Case Manager – Impactful Support

Westhab Inc.; New York (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Westhab is seeking a Case Manager in the Bronx, NY to assess clients’ needs, plan service actions, link clients to housing resources and monitor progress in the program.

You will conduct intake, develop service plans, meet weekly with clients, coordinate with housing staff and partners, and advocate for entitlements. A bachelor’s degree and 1 year of case management experience are preferred; bilingual ability is a plus.

Qualifications

• Bachelor’s degree in Social Work or Human Services preferred.
• At least 1 year of case management experience with homeless, mentally ill, substance abuse and/or low income populations.
• Bilingual a plus; strong relationship-building skills.
• Strong organizational and time management skills; ability to multi-task.

Responsibilities

• Conduct intake and assessment to orient client and develop an individualized service plan.
• Meet weekly with client to support achievement of goals.
• Coordinate services with Housing Specialist and external partners.
• Advocate for clients around entitlements and services.
• Provide crisis intervention and supportive counseling.
• Document case management activities per guidelines.
• Complete housing applications for clients as needed.
• Achieve monthly placement quotas as assigned.
• Facilitate workshops and escort clients as applicable.
• Attend staff meetings and trainings; may work evenings/weekends.

Skills

Case management

Relationship building

Time management

PC skills

Education

Bachelor's degree in Social Work or Human Services

Tools

Word

Excel

Job description

Westhab is seeking a Case Manager in the Bronx, NY to assess clients’ needs, plan service actions, link clients to housing resources and monitor progress in the program.

You will conduct intake, develop service plans, meet weekly with clients, coordinate with housing staff and partners, and advocate for entitlements. A bachelor’s degree and 1 year of case management experience are preferred; bilingual ability is a plus.