Housing & Services Case Manager

The Salvation Army USA Eastern Territory; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

The Salvation Army USA Eastern Territory in Pittsburgh is seeking a dedicated case management professional to oversee intake, service planning, and progress reviews for residents of emergency shelter programs. You will coordinate with DHS and community resources to ensure compliance and timely data reporting.

The role requires strong communication, trauma-informed care, and experience serving homeless populations, with appropriate clearances.

Qualifications

• Bachelor’s degree in social service-related field or an equivalent level of experience.
• 7+ years of experience in the social services field or related role.
• Proficiency with Microsoft Word, Excel, PowerPoint and Internet; ability to backup data daily.

Responsibilities

• Be responsible for intake, case management and files, statistical reporting, assessment, compile Service Plans and maintain updates of residents’ progress.
• Meet regularly with Director and/or Resident Manager of intakes and progress of residents.
• Coordinate services with community resources for residents.
• Maintain all DHS contracted requirements as set forth in The Emergency Shelter & Bridge Housing Scope of Service Guidelines.
• Provide required data as requested by DHS or The Salvation Army Divisional Headquarters.

Skills

Communication

Homeless population experience

Trauma-informed care

Clearances (Act 33 & 34)

Education

Bachelor's degree in social work or related field

Associates Degree + 7+ years experience

Tools

Microsoft Word

Excel

PowerPoint

HMIS

Job description

The Salvation Army USA Eastern Territory in Pittsburgh is seeking a dedicated case management professional to oversee intake, service planning, and progress reviews for residents of emergency shelter programs. You will coordinate with DHS and community resources to ensure compliance and timely data reporting.

The role requires strong communication, trauma-informed care, and experience serving homeless populations, with appropriate clearances.