Housing & Services Case Manager

The Salvation Army USA Eastern Territory

Pittsburgh (Allegheny County)

On-site

USD 42,000 - 62,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

The Salvation Army USA Eastern Territory in Pittsburgh is seeking a dedicated case management professional to oversee intake, service planning, and progress reviews for residents of emergency shelter programs. You will coordinate with DHS and community resources to ensure compliance and timely data reporting.

The role requires strong communication, trauma-informed care, and experience serving homeless populations, with appropriate clearances.

Qualifications

Bachelor’s degree in social service-related field or an equivalent level of experience.
7+ years of experience in the social services field or related role.
Proficiency with Microsoft Word, Excel, PowerPoint and Internet; ability to backup data daily.

Responsibilities

Be responsible for intake, case management and files, statistical reporting, assessment, compile Service Plans and maintain updates of residents’ progress.
Meet regularly with Director and/or Resident Manager of intakes and progress of residents.
Coordinate services with community resources for residents.
Maintain all DHS contracted requirements as set forth in The Emergency Shelter & Bridge Housing Scope of Service Guidelines.
Provide required data as requested by DHS or The Salvation Army Divisional Headquarters.