Senior Case Manager & Client Advocate (Shelter Services)

The Salvation Army USA Southern Territory; Houston (TX); On-site; USD 2,755,000 - 3,857,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Time Off and Holiday Pay

Life Insurance

403B Plan

Job summary

The Salvation Army USA Southern Territory in Houston, TX seeks a dedicated case manager to lead a team delivering long-term, structured case management for clients in emergency shelter and transitional housing programs.

You will interview clients, develop comprehensive program plans, mentor staff, advocate for access to services, and ensure compliance with funding requirements while managing workload and reporting.

Qualifications

• Bachelor's degree in Social Work, Behavioral Science, or related field.
• 3–4 years of direct case management experience, with one year supervisory experience preferred.
• Equivalent combination of training and experience accepted.

Responsibilities

• Supervisory responsibilities overseeing case management staff.
• Case management: develop and manage long-term, comprehensive client plans.
• Administrative responsibilities including program compliance and reporting.

Skills

Interviewing

Mentoring

Counseling

Advocacy

Case management

Education

Bachelor's degree in Social Work, Behavioral Science, or related field

Job description

The Salvation Army USA Southern Territory in Houston, TX seeks a dedicated case manager to lead a team delivering long-term, structured case management for clients in emergency shelter and transitional housing programs.

You will interview clients, develop comprehensive program plans, mentor staff, advocate for access to services, and ensure compliance with funding requirements while managing workload and reporting.