Housing & Recovery Coordinator II (Residential Services)

Project-Home; Philadelphia (Philadelphia County); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Paid parental leave

401(k) with employer matching

Paid time off and sabbatical leave

Job summary

Project HOME's St. Columba program in Philadelphia is seeking a Residential Services Coordinator II to provide direct support to residents in a permanent supportive housing setting for single adult men with severe mental illness.

The role blends case management, resource coordination, crisis intervention, and community engagement to promote housing stability and well-being. You’ll work full-time, Monday–Friday, 9:00 AM–5:00 PM, with on-call responsibilities.

Qualifications

• Minimum two years of direct case management experience.
• Experience working with individuals or families experiencing homelessness.
• Ability to work evenings, weekends, and on-call rotation.
• Strong person-centered, recovery-oriented approach.

Responsibilities

• Build trusting relationships with residents and support transition to stable housing.
• Conduct assessments and identify resident needs, barriers, and goals.
• Provide ongoing case management, including goal planning, service coordination, advocacy, and follow-up.
• Develop individualized recovery and service plans with short- and long-term objectives.
• Respond to crises with appropriate intervention and de-escalation.
• Foster a culture of recovery, wellness, dignity, and peer support.

Skills

Case management

Crisis intervention

Resource coordination

Community engagement

Recovery-oriented services

Education

High School Diploma or GED with four years related experience

Associate's Degree with two years related experience

Bachelor's Degree

Tools

Electronic case management systems

Job description

Project HOME's St. Columba program in Philadelphia is seeking a Residential Services Coordinator II to provide direct support to residents in a permanent supportive housing setting for single adult men with severe mental illness.

The role blends case management, resource coordination, crisis intervention, and community engagement to promote housing stability and well-being. You’ll work full-time, Monday–Friday, 9:00 AM–5:00 PM, with on-call responsibilities.