Housing Programs Pro: Tenant Services & Compliance

SEICAA; Pocatello (ID); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health/Vision/Dental

Life Insurance

Short Term Disability

Simple IRA

Job summary

SEICAA is seeking a Housing Program Specialist to support its Housing division in Pocatello, Idaho. This role focuses on tenant interactions, lease enforcement, and records management within SEICAA’s housing programs.

The position requires strong organizational skills, ability to handle confidential information, and comfort working with vulnerable populations. Travel and occasional lifting are part of duties; a pre-employment screening is required.

Qualifications

• High school diploma or equivalent required.
• Rental housing experience preferred.
• Experience with vulnerable populations preferred.
• Knowledge of HUD, Fair Housing, HOME/COC policies or willingness to learn.

Responsibilities

• Act as a point of contact for SEICAA’s HSG division; share information about programs and resources; collect and issue receipts.
• Enforce leases, rules, and policies; address escalated notices as needed.
• Maintain tenant/participant records and assist with move-in/move-out and inspections.
• Generate memos/letters and handle incoming/outgoing mail daily.
• Clerical duties including data entry, inventory, and recordkeeping; update calendars.
• Coordinate with staff, participants, and partners; assist with scheduling.

Skills

Rental Housing experience

Vulnerable populations experience

Case management knowledge

Administrative and clerical skills

Microsoft Office proficiency

Oral and written communication

Organizational skills

Time management

Confidentiality

Travel willingness

Education

High School Diploma or equivalent

Tools

HMIS

EIV

HAP

TRACS

Microsoft Office

Job description

SEICAA is seeking a Housing Program Specialist to support its Housing division in Pocatello, Idaho. This role focuses on tenant interactions, lease enforcement, and records management within SEICAA’s housing programs.

The position requires strong organizational skills, ability to handle confidential information, and comfort working with vulnerable populations. Travel and occasional lifting are part of duties; a pre-employment screening is required.