Housing Program Specialist

SEICAA; Pocatello (ID); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health/Vision/Dental

Life Insurance

Short Term Disability

Simple IRA

Job summary

SEICAA is seeking a Housing Program Specialist to support its Housing division in Pocatello, Idaho. This role focuses on tenant interactions, lease enforcement, and records management within SEICAA’s housing programs.

The position requires strong organizational skills, ability to handle confidential information, and comfort working with vulnerable populations. Travel and occasional lifting are part of duties; a pre-employment screening is required.

Qualifications

• High school diploma or equivalent required.
• Rental housing experience preferred.
• Experience with vulnerable populations preferred.
• Knowledge of HUD, Fair Housing, HOME/COC policies or willingness to learn.

Responsibilities

• Act as a point of contact for SEICAA’s HSG division; share information about programs and resources; collect and issue receipts.
• Enforce leases, rules, and policies; address escalated notices as needed.
• Maintain tenant/participant records and assist with move-in/move-out and inspections.
• Generate memos/letters and handle incoming/outgoing mail daily.
• Clerical duties including data entry, inventory, and recordkeeping; update calendars.
• Coordinate with staff, participants, and partners; assist with scheduling.

Skills

Rental Housing experience

Vulnerable populations experience

Case management knowledge

Administrative and clerical skills

Microsoft Office proficiency

Oral and written communication

Organizational skills

Time management

Confidentiality

Travel willingness

Education

High School Diploma or equivalent

Tools

HMIS

EIV

HAP

TRACS

Microsoft Office

Job description

Description

SEICAA complies with applicable Federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

SEICAA is an equal opportunity employer.

JOB DESCRIPTION: HOUSING PROGRAM SPECIALIST

Classification: Full-Time; Hourly; Non-Exempt; Pay Grade: E

Location: SEICAA’s Service Area (Based in Pocatello, Idaho)

Benefits: Health/Vision/Dental; Life Insurance; Short Term Disability; Simple IRA

Reports To: Housing Director Summary of Work Assist with all functions of SEICAA’s Housing (HSG) division

Overview of Responsibilities

• Act as a point of contact for SEICAA’s HSG division; Share information regarding SEICAA programs and services and other community resources with tenants and participants; Collect payments, record/track payments, and provide receipts.
• Enforce leases, rules, and policies; Address and escalated notices of concern as needed.
• Assist with maintaining tenant/participant records, including but not limited to qualifications and certifications; Assist HSG staff with move-in/move-out processes and inspections.
• Generate and distribute memos and letters as needed; handle and distribute incoming and outgoing mail daily.
• Clerical duties (data entry, inventory, and recordkeeping, etc.); Update and distributeb monthly calendars.
• Professionally maintain contact with staff, participants, and partners; Coordinate with Facilities staff as needed.
• Perform other duties as assigned such as answering and directing calls.

Requirements Education, Experience, and Knowledge Skills and Abilities

Requirements

• High School Diploma or equivalent; Rental Housing experience preferred.
• Experience working with vulnerable populations preferred.
• Knowledge of case management or willingness to learn it.
• Knowledge of HUD, Fair Housing requirements, HOME and COC policies and guidelines or willingness to learn them.
• Knowledge of HMIS, EIV, HAP, and TRACS reporting and applicable software systems or willingness to learn them.
• Knowledge of administrative, clerical, and office practices.
• Knowledge of Microsoft Office programs.
• Computer skills; Familiarity with typical office technologies.
• Clerical skills (filing, recordkeeping, data entry, compliance, etc.).
• Effective oral and written communication skills; the ability to communicate clearly; Ability to disseminate health and safety information through training presentations.
• Organized, attention to detail, and punctual.
• Self-directed; Can work independently and in a team; Can establish working relationships with Agency employees, the public, and partners; Follows instructions; Follows policies and procedures; Maintain confidentiality of sensitive information.
• Ability to multi-task and manage multiple projects with effective time management skills.
• Ability to perform duties with or without reasonable accommodations without endangering self or others.
• Conditions
• Bondable, insurable under SEICAA’s insurance policy, and maintain a valid driver’s license.
• Able to attend meetings or training opportunities to enhance expertise and performance as scheduled.
• Willing to travel on Agency business at Agency reimbursement rates.
• Able to occasionally lift up to 35 lbs.
• Must successfully pass mandatory pre-employment drug and background screening.