Housing Programs Lead — TLS & Permanent Housing

Hope The Mission; Los Angeles (CA); On-site; USD 67,000 - 82,000; Full time

Job summary

Hope the Mission seeks a Housing Services Program Manager to lead Time-Limited Subsidy and permanent housing programs in Los Angeles. You will direct housing location, lease-up, rental assistance, and case management while ensuring quality, compliance, and timely reporting.

This hands-on role involves supervising staff, maintaining strong data practices, and coordinating across multiple funders. Reporting to the Director of Housing Services, you will manage program operations, ensure

Qualifications

• Minimum 3 years of experience in homelessness services, including program or staff supervision.
• Experience with contract compliance, program operations, and performance management in publicly funded environments.
• Knowledge of HMIS/Clarity and data quality standards.

Responsibilities

• Provides overall leadership and direction for TLS and other permanent housing programs.
• Ensures services meet funder requirements and program standards.
• Supervises staff, conducts supervision, coaching and performance evaluations.
• Oversees day‑to‑day operations, enrollment, and service coordination.
• Monitors performance indicators, data quality, and reporting for funders.

Skills

Staff supervision

Program operations management

Data oversight

Cross-program collaboration

Education

Bachelor's, Master's degree or clinical licensure preferred

Tools

HMIS/Clarity

Padmission Journey

CHAMP

Job description

Hope the Mission seeks a Housing Services Program Manager to lead Time-Limited Subsidy and permanent housing programs in Los Angeles. You will direct housing location, lease-up, rental assistance, and case management while ensuring quality, compliance, and timely reporting.

This hands-on role involves supervising staff, maintaining strong data practices, and coordinating across multiple funders. Reporting to the Director of Housing Services, you will manage program operations, ensure