Evening Assistant Program Manager - Housing & Care Ops Lead

Hope The Mission; Los Angeles (CA); On-site; USD 60,000 - 81,000; Full time

Job summary

Hope the Mission is seeking an Assistant Program Manager - Interim in Los Angeles, CA. This temporary leadership role supports housing programs, ensuring operations run smoothly and staff are guided through Swing shift hours.

Under supervision, you will oversee staff, ensure compliance, maintain safety standards, and manage records while upholding trauma-informed care and Housing First principles across shifts.

Qualifications

• Bachelor's degree in social sciences or closely related field; or 2 years equivalent combination of experience and education.
• Two to three years of housing and homelessness program-related experience.
• Two years of supervisory or management-level experience.
• Spanish preferred but not required.

Responsibilities

• Support program leadership in maintaining operations, documentation, and compliance.
• Assist the Program Manager in monitoring program goals and performance targets.
• Review program logs, records, and participant files to ensure complete documentation.
• Notify the Program Manager of missing documentation or compliance concerns.
• Maintain participant files, exit documentation, and required reports.
• Support follow-up on incident reports and participant grievances.
• Track and update required compliance documentation, including monthly OSHA forms.

Skills

Staff supervision

Communication

Program coordination

Trauma-informed care

Education

Bachelor's degree or 2 years experience

Tools

Microsoft Office

HMIS

Job description

Hope the Mission is seeking an Assistant Program Manager - Interim in Los Angeles, CA. This temporary leadership role supports housing programs, ensuring operations run smoothly and staff are guided through Swing shift hours.

Under supervision, you will oversee staff, ensure compliance, maintain safety standards, and manage records while upholding trauma-informed care and Housing First principles across shifts.