Case Manager, PATH Navigation

Avivo; Minneapolis, Northern (MN, KY); Hybrid; USD 40,000 - 49,000; Full time

Benefits offered by this job

Medical Health plan

Health Savings Account

Dental plan

401(k) Plan

Paid holidays & generous PTO

Job summary

Avivo is seeking a Case Manager, PATH Navigation, to provide housing-focused outreach and case management to individuals experiencing homelessness. You will build relationships, connect participants to identification, benefits, and health services, and work in community settings to improve housing stability and wellness.

The role emphasizes outreach, trauma-informed care, collaboration with housing systems, and maintaining robust HMIS documentation.

Qualifications

• High school diploma or GED with four years of relevant experience.
• Associate degree with two years of relevant experience.
• Bachelor’s degree with one year of relevant experience.
• Experience working with individuals experiencing homelessness or similar populations.
• Experience supporting individuals living with serious mental illness and/or substance use disorders.
• Experience using HMIS, Credible, or similar documentation systems.
• Strong relationship‑building, communication, and advocacy skills.
• Ability to travel throughout the community.
• Knowledge of housing resources, behavioral health systems, and community supports.

Responsibilities

• Provide housing-focused outreach and case management services to individuals experiencing homelessness.
• Build trusting relationships through consistent, person-centered engagement and support.
• Assist participants in obtaining identification, benefits, healthcare, behavioral health services, and housing opportunities.
• Conduct community-based outreach in shelters, encampments, homes, and other nontraditional settings.
• Support participants in locating housing and maintaining housing stability.
• Partner with community providers, Coordinated Entry, and housing systems to remove barriers and increase access to services.
• Provide crisis intervention, safety planning, advocacy, and support during challenging situations.
• Develop individualized service plans and help participants achieve housing and wellness goals.
• Maintain timely and accurate documentation in HMIS, Credible, and other required systems.
• Promote Housing First, Wellness & Safety, Trauma-Informed Care, and person-centered practices throughout all services.

Skills

Relationship-building

Communication

Advocacy

Cultural responsiveness

Trauma-informed care

Education

High school diploma or GED + 4 years experience

Associate degree + 2 years experience

Bachelor’s degree + 1 year experience

Tools

HMIS

Credible

Job description

Job Details

Job Location: 1900 Chicago Ave Minneapolis MN 55404 - MINNEAPOLIS, MN 55404

Position Type: Full Time

Education Level: High School Diploma/GED

Salary Range: $28.71 - $35.89 Hourly

Job Shift: Day

Job Category: Housing Support Services

Do you know, you have the power to change the course of someone’s life?

Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

Why This Role Matters

Every day, individuals experiencing homelessness face barriers to housing, healthcare, mental health services, and basic needs. As a Case Manager, PATH Navigation, you will meet people where they are, build meaningful relationships, and help connect them to the resources and support needed to move toward housing stability and improved wellness.

Working throughout the community, you'll provide outreach, housing navigation, and case management services for individuals living with serious mental illness and/or co-occurring substance use disorders. This role is ideal for someone who is passionate about relationship-based work, creative problem-solving, and helping people achieve meaningful change in their lives.

What Makes This Position Unique

• Full-time pay and benefits with a 32-hour work week
• $5,000 Hiring Bonus Available! Eligible employees receive $1,000 on their first paycheck and $4,000 after one year of employment, subject to eligibility requirements and continued employment

What You'll Do

• Provide housing-focused outreach and case management services to individuals experiencing homelessness
• Build trusting relationships through consistent, person-centered engagement and support
• Assist participants in obtaining identification, benefits, healthcare, behavioral health services, and housing opportunities
• Conduct community-based outreach in shelters, encampments, homes, and other nontraditional settings
• Support participants in locating housing and maintaining housing stability
• Partner with community providers, Coordinated Entry, and housing systems to remove barriers and increase access to services
• Provide crisis intervention, safety planning, advocacy, and support during challenging situations
• Develop individualized service plans and help participants achieve housing and wellness goals
• Maintain timely and accurate documentation in HMIS, Credible, and other required systems
• Promote Housing First, Wellness & Safety, Trauma-Informed Care, and person-centered practices throughout all services

Qualifications

What You Bring

• High school diploma or GED with four years of relevant experience
• OR an associate degree in behavioral science, social work, public health, or a related field with two years of experience
• OR a bachelor's degree in behavioral science, social work, public health, or a related field with one year of experience
• Experience working with individuals experiencing homelessness or similar populations
• Experience supporting individuals living with serious mental illness and/or substance use disorders
• Experience using HMIS, Credible, or similar documentation systems
• Strong relationship‑building, communication, and advocacy skills
• Ability to engage individuals in a respectful, person-centered manner
• Knowledge of housing resources, behavioral health systems, and community supports
• Strong organizational, documentation, and problem-solving skills
• Commitment to culturally responsive and trauma‑informed services
• Valid driver's license, proof of insurance, reliable transportation and ability to travel throughout the community

What We Offer

• 32-hour full-time work week
• Medical Health plan
• Health Savings Account (HSA)
• Nice Healthcare: offers chat, video visits and in-home primary care visits
• Dental plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan
• 10 Paid holidays & generous PTO

Make a Difference with Avivo.

Avivo will begin participating in E-Verify effective July 1, 2025.

Avivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.