Housing Operations Associate - Admin & Facilities Support

Nova Southeastern University; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 17,000 - 24,000; Full time

Job summary

Nova Southeastern University (NSU) is seeking a Housing Operations Assistant to provide administrative and operational support to the Office of University Housing. The role reports to Building Manager and helps with day-to-day housing operations and coordination with campus partners.

Responsibilities include processing work orders, data entry, answering inquiries, and supporting inspections and opening/closing activities. Requires a high school diploma and strong organizational skills.

Qualifications

• Strong organizational and administrative skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Must be punctual, reliable, and responsible.
• Ability to work independently with appropriate supervision.
• Strong attention to detail and ability to accurately maintain records and information.
• Ability to communicate professionally and effectively, both verbally and in writing.
• Strong customer service and interpersonal skills.
• Ability to identify issues, review relevant information, and assist with determining appropriate next steps.
• Basic proficiency with computers, email, Microsoft Office, and other administrative systems.
• Ability to work collaboratively with University Housing staff, Facilities Management, and other campus partners.

Responsibilities

• Processes, reviews, and evaluates housing-related work orders and maintenance requests.
• Monitors work order activity and assists with appropriate follow-up and coordination with Facilities Management and University Housing staff.
• Assists the Housing Operations team with day-to-day operational needs and special projects.
• Performs general administrative duties, including data entry, recordkeeping, filing, document preparation, and other office support.
• Answers incoming telephone calls and assists with responding to departmental emails and inquiries.
• Provides courteous and professional customer service to students, university staff, and campus partners.
• Assists with tracking operational issues, requests, and projects as needed.
• Supports housing facility inspections, room readiness, opening/closing activities, and other operational initiatives as assigned.
• Communicates and coordinates with University Housing staff and campus partners regarding operational needs.
• Completes special projects and other Housing Operations-related duties as assigned or required.

Skills

Organizational skills

Task prioritization

Punctual & reliable

Independent work

Attention to detail

Professional communication

Customer service

Issue identification

Collaboration

General administrative tasks

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Email

Job description

Nova Southeastern University (NSU) is seeking a Housing Operations Assistant to provide administrative and operational support to the Office of University Housing. The role reports to Building Manager and helps with day-to-day housing operations and coordination with campus partners.

Responsibilities include processing work orders, data entry, answering inquiries, and supporting inspections and opening/closing activities. Requires a high school diploma and strong organizational skills.