Housing Navigator — Community Impact, Hybrid

Brilliant Corners; San Mateo (CA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental, & &

Retirement Plan (With 5% Match)

Life Insurance (Basic, Voluntary and A

Paid Time Off (Vacation, Sick & Public

Family Leave (Maternity, Paternity)

Short Term & Long-Term Disability

Training & Development

Wellness Resources

Hybrid Work

Job summary

Brilliant Corners in San Francisco, CA, is seeking a Housing Coordinator to serve as the primary connection between clients, case management staff, service providers, and landlords. The Housing Coordinator will conduct weekly visits across San Mateo County, perform intakes, assess housing opportunities, and advocate for community-based housing with appropriate supports to succeed.

The role emphasizes person-centered service, compliance with Fair Housing laws, and collaboration with

Qualifications

• B.A. in related field.
• Knowledge of supportive affordable housing in San Mateo County.
• Education and/or training in property management functions, and experience working with people with disabilities, institutionalized, and homeless individuals.
• Experience working in a crisis setting and ability to respond appropriately in an emergency.

Responsibilities

• Conduct intakes and assessments with clients residing in various types of residency throughout San Mateo County.
• Work collaboratively with external multi-disciplinary teams of care coordinators, nursing facility staff, home modification vendors, fiscal agencies, and other organizations to arrange community transition activities;
• Assist clients with review and understanding of lease and program agreements;
• Act as single point of contact for property managers and landlords to resolve tenant issues, and maintain regular communication
• Respond to housing and tenant related emergencies during normal business and after hours to include submitting and following-up on tenant maintenance requests;
• Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participants through the process to obtaining the request
• Educate landlords, property managers, families, and community members about the housing needs of identified program participants, and provide appropriate advocacy on behalf of our clients
• Research affordable housing options through public housing, nonprofit housing, and other community opportunities within San Mateo County
• Assist in mediation of tenant conflicts and/or other housing-related issues, and expected to handle irritated, belligerent, or upset tenants and/or landlords with calmness, diplomacy, and good social skills
• Assist clients with affordable housing and low-income rental applications
• Maintain Brilliant Corners housing registry database
• Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of program participants
• Attend meetings as needed
• Other duties related to the specifics of this program, as assigned

Skills

MS Word

Excel

Education

B.A. in related field

Job description

Brilliant Corners in San Francisco, CA, is seeking a Housing Coordinator to serve as the primary connection between clients, case management staff, service providers, and landlords. The Housing Coordinator will conduct weekly visits across San Mateo County, perform intakes, assess housing opportunities, and advocate for community-based housing with appropriate supports to succeed.

The role emphasizes person-centered service, compliance with Fair Housing laws, and collaboration with