Community Housing Navigator

Brilliant Corners; San Francisco (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental, & V

Retirement Plan (With 5% Match)

Life Insurance (Basic, Voluntary and A

Paid Time Off (Vacation, Sick & Public

Family Leave (Maternity, Paternity)

Short Term & Long-Term Disability

Training & Development

Wellness Resources

Hybrid Work

Job summary

Brilliant Corners in San Francisco is seeking a Housing Coordinator to serve as the primary link between clients, case management, service providers, and landlords. You will conduct regular visits to residences, ensure unit habitability, and advocate for community-based housing with necessary supports.

You will manage a caseload of 35–45 clients across San Mateo County and travel to residences and partner sites.

Qualifications

• B.A. in related field
• Knowledge of supportive affordable housing in San Mateo County
• Education and/or training in property management functions, and experience working with people with disabilities, institutionalized, and homeless individuals
• Experience working in a crisis setting and ability to respond appropriately in an emergency

Responsibilities

• Conduct intakes and assessments with clients residing in various types of residency throughout San Mateo County.
• Collaborate with care coordinators, nursing facility staff, home modification vendors, fiscal agencies, and other organizations to arrange community transition activities.
• Assist clients with review and understanding of lease and program agreements.
• Act as single point of contact for property managers and landlords to resolve tenant issues, and maintain regular communication.
• Respond to housing and tenant related emergencies during normal business and after hours to include submitting and following-up on tenant maintenance requests.
• Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participants through the process to obtaining the request.
• Educate landlords, property managers, families, and community members about the housing needs of identified program participants, and provide appropriate advocacy on behalf of our clients.
• Research affordable housing options through public housing, nonprofit housing, and other community opportunities within San Mateo County
• Assist in mediation of tenant conflicts and/or other housing-related issues, and handle irritated, belligerent, or upset tenants and/or landlords with diplomacy.
• Maintain Brilliant Corners housing registry database
• Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of program participants
• Attend meetings as needed
• Other duties related to the specifics of this program, as assigned

Skills

Fair Housing Laws

Driver's license

Transportation

MS Word & Excel

Critical thinking

Organizational skills

Independent judgment

Education

B.A. in related field

Education or training in property management

Job description

Brilliant Corners in San Francisco is seeking a Housing Coordinator to serve as the primary link between clients, case management, service providers, and landlords. You will conduct regular visits to residences, ensure unit habitability, and advocate for community-based housing with necessary supports.

You will manage a caseload of 35–45 clients across San Mateo County and travel to residences and partner sites.