Housing Access Navigator & Field Specialist

Roots Community Health; San Jose (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A community health organization in San Jose is seeking a Housing Program Specialist to assist clients from the unhoused community. This role involves direct client interaction to determine service eligibility, conducting outreach, and supporting clients with essential services. Ideal candidates should have strong interpersonal skills, experience working with diverse populations, and the ability to multitask in a dynamic environment.

Qualifications

• Active driver's license required.
• Experience working with the unhoused community preferred.
• Ability to work in diverse environments and under inclement weather.

Responsibilities

• Conduct interviews with prospective clients in-person and over the phone.
• Assist clients with service referrals to various programs.
• Perform outreach to increase attendance at Welcome Wednesday.

Skills

Interpersonal communication

Customer service skills

Active listening

Ability to multitask

Education

High school diploma or 2 years’ relevant work experience

Tools

Microsoft Office

Google Suite

Job description

A community health organization in San Jose is seeking a Housing Program Specialist to assist clients from the unhoused community. This role involves direct client interaction to determine service eligibility, conducting outreach, and supporting clients with essential services. Ideal candidates should have strong interpersonal skills, experience working with diverse populations, and the ability to multitask in a dynamic environment.