Housing Mobility Supervisor – HUD Compliance & Team Lead

Baltimore Regional Housing Partnership; Baltimore (MD); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Benefits: medical, dental, vision, STD

403B matching

Bonuses throughout the year

Job summary

Baltimore Regional Housing Partnership (BRHP) seeks a Housing Mobility Rental Assistance Supervisor to lead the housing mobility program operations. Based at the Baltimore Headquarters, you will ensure HUD compliance, oversee HCV processes, and supervise a team of up to seven staff to deliver high-quality service to participants and partners.

The role requires a relevant Bachelor’s degree, 3+ years supervisory experience, and Housing Choice Voucher program knowledge, with potential for bonuses

Qualifications

• Bachelor’s degree from a regionally accredited institution in Public Administration, Social Science, Business Administration, or a closely related field.
• Two years of prior experience working with a Housing Choice Voucher program or other affordable housing program.
• Housing Choice Voucher program certification
• Three years supervisory experience
• Preferred: Four+ years supervisory experience; knowledge of Visual Homes and/or Yardi software

Responsibilities

• Manage program compliance initiatives in accordance with HUD regulations and BRHP's Administrative Plan
• Provide compliance oversight, implement changes and delegate assignments
• Oversee HCV functions from determining program eligibility, leasing, moves, recertifications, interims, inspections and ending participation/terminations
• Supervise, encourage and motivate up to 7 direct reports
• Coordinate, supervise and manage the work of staff and direct reports
• Review and approve staff timesheets
• Document actions taken to address staff performance deficiencies
• Conduct weekly team meetings and identify professional development opportunities for staff
• Review and approve requests for reasonable accommodations in accordance with HUD regulations
• Document departmental policies and procedures to ensure consistent implementation
• Maintain accurate and complete electronic applicant/participant files and safeguard all sensitive documents
• Review financial approvals for manual and adjusted payments to property partners
• Provide excellent customer service and resolve concerns between participants, property partners, co-workers, vendors and other stakeholders
• Perform other duties as assigned

Skills

Communication skills

Customer care

Analytical skills

Attention to detail

Policy knowledge

Education

Bachelor’s degree in Public Admin / Social Science / Business Admin

Tools

Visual Homes

Yardi

Job description

Baltimore Regional Housing Partnership (BRHP) seeks a Housing Mobility Rental Assistance Supervisor to lead the housing mobility program operations. Based at the Baltimore Headquarters, you will ensure HUD compliance, oversee HCV processes, and supervise a team of up to seven staff to deliver high-quality service to participants and partners.

The role requires a relevant Bachelor’s degree, 3+ years supervisory experience, and Housing Choice Voucher program knowledge, with potential for bonuses