Housing Community Manager - Supportive Housing

Volunteers-of-America-Eastern-Washington; Washington; On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health insurance (employer-paid)

Dental insurance (employer-paid)

Vision insurance (employer-paid)

Paid time off (PTO)

Paid holidays

403(b) retirement plan

LS-eligible PSLF employer

Professional development

Job summary

Volunteers of America Eastern Washington & Northern Idaho is seeking a Community Manager to oversee daily operations at supportive housing properties in Spokane. This role blends property management, leasing, and resident relations to promote housing stability and quality service.

You'll coordinate move-ins, ensure regulatory compliance, manage records, and collaborate with services staff to support residents. A strong communicator with organizational skills will thrive here.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and ability to maintain auto insurance.
• Ability to pass background checks and be at least 21.
• Experience in property management, housing, leasing, or customer service.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Manage day-to-day operations of supportive housing communities.
• Coordinate leasing activities, move-ins, move-outs, and applicant screening.
• Maintain compliance with affordable housing regulations and program requirements.
• Complete resident certifications, documentation, and file management.
• Conduct inspections and coordinate maintenance with property staff.
• Collect rent and maintain financial and operational records.
• Address resident concerns and resolve lease-related issues professionally.
• Partner with supportive services staff to promote tenancy and housing stability.
• Help ensure properties remain safe, clean, welcoming, and well-maintained.

Skills

Strong communication

Organization

Problem-solving

Education

High School Diploma or GED

Job description

Volunteers of America Eastern Washington & Northern Idaho is seeking a Community Manager to oversee daily operations at supportive housing properties in Spokane. This role blends property management, leasing, and resident relations to promote housing stability and quality service.

You'll coordinate move-ins, ensure regulatory compliance, manage records, and collaborate with services staff to support residents. A strong communicator with organizational skills will thrive here.