Housing & Community Manager - Stability & Service

Volunteers of America Eastern Washington; Spokane (WA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Paid time off

Job summary

Volunteers of America Eastern Washington is seeking a Community Manager to oversee daily operations at supportive housing properties in Spokane. The role focuses on balancing property operations, compliance, and resident relationships to promote housing stability.

The ideal candidate has experience in housing, property management, leasing, or customer service and should be organized, solution-oriented, and capable of building positive relationships with residents and staff.

Qualifications

• Requires High School Diploma or GED.
• Requires valid driver's license and ability to maintain auto insurance.
• Must be able to pass background checks.
• Must be at least 21 years of age.
• Experience in property management, housing, leasing, customer service, or related field.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Manage the day-to-day operations of supportive housing communities.
• Coordinate leasing activities, move-ins, move-outs, and applicant screening.
• Maintain compliance with affordable housing regulations and program requirements.
• Complete resident certifications, documentation, and file management.
• Conduct inspections and coordinate maintenance needs with property staff.
• Collect rent and maintain accurate financial and operational records.
• Address resident concerns and resolve lease-related issues professionally.
• Partner with supportive services staff to promote successful tenancy and housing stability.
• Help ensure properties remain safe, clean, welcoming, and well-maintained.

Skills

Strong communication

Organization

Problem solving

Customer service

Education

High School Diploma or GED

Job description

Volunteers of America Eastern Washington is seeking a Community Manager to oversee daily operations at supportive housing properties in Spokane. The role focuses on balancing property operations, compliance, and resident relationships to promote housing stability.

The ideal candidate has experience in housing, property management, leasing, or customer service and should be organized, solution-oriented, and capable of building positive relationships with residents and staff.