Supportive Housing Program Supervisor

Catholic Charities Eastern Washington; Spokane (WA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Discounted health memberships

Retirement plan with employer match

Long-Term Disability Insurance

Life Insurance

13 paid holidays

Job summary

Catholic Charities Eastern Washington seeks a supervisor for the permanent supportive housing (OSHS) team in Spokane. You will oversee case managers and healthcare coordinators, coordinate care plans, and ensure service delivery aligns with agency and funder requirements.

You will lead staff scheduling, coordinate with partners, monitor performance, and ensure HIPAA-compliant handling of PHI. A bachelor’s in social services or related field with supervision experience is required.

Qualifications

• Bachelor’s degree in social services or related field and at least 3 years of progressive experience in social services including at least one year of staff supervision.
• Certificates/Licenses: Valid Driver’s License and ability to drive for work with access to a car.
• Pass a background check applicable to position.

Responsibilities

• Provide supervision to permanent supportive housing care coordinators, healthcare coordinator, peer support specialists, and/or street outreach staff, or other direct service positions with OSHS.
• Ensure development and monitoring of individualized case plans for each client.
• Ensure compliance with funder and fidelity requirements.
• Monitor staff performance, including frequency of client engagement.
• Conduct routine audits of case plans and file documentation and provide feedback to case managers.
• Coordinate staff training and professional development.
• Provide crisis- response direction per agency protocol.
• Monitor program data quality and HMIS reporting.
• Ensure case manager compliance with agency procedures and standards.
• Assist with grant applications, budget preparations, and grants management activities.
• Maintain internal and external deadlines; coordinate with service partners.

Skills

Supervisory skills

Analytical ability

Problem solving ability

Adaptability

Interpersonal skills

Judgment

Language ability

Atttendance

Computer/technical ability

Dependability

Education

Bachelor's degree in social services or related field

Tools

Word Processing software

Spreadsheet software

Internet software

HMIS database

Job description

Catholic Charities Eastern Washington seeks a supervisor for the permanent supportive housing (OSHS) team in Spokane. You will oversee case managers and healthcare coordinators, coordinate care plans, and ensure service delivery aligns with agency and funder requirements.

You will lead staff scheduling, coordinate with partners, monitor performance, and ensure HIPAA-compliant handling of PHI. A bachelor’s in social services or related field with supervision experience is required.