Housing Case Manager – Interim Shelter

HomeFirst; San Jose (CA); On-site; USD 44,000 - 46,000; Full time

Job summary

HomeFirst is seeking a Case Manager for the First Street Interim Housing program in San Jose, CA. This role supports adults experiencing homelessness through individualized housing plans, ongoing case management, and coordination with partner providers.

The Case Manager will conduct regular sessions, assist with resources, and help participants transition to permanent housing. The role emphasizes low-barrier services, client-centered planning, and collaboration with the Program Manager.

Qualifications

• 1 year paid or volunteer experience in social work or related human services required
• Bilingual proficiency in Spanish preferred, but not required
• Proficient in Microsoft Office suite
• Valid CA driver’s license and insurance, ability to be added onto agency fleet insurance (required)

Responsibilities

• Maintain a caseload of 20-30 participants.
• Provide comprehensive case management services, including initial eligibility verification and enrollment, ongoing needs assessments, budgeting, information and referral, crisis de-escalation, safety planning, and mandated reporting.
• Engage in case conferencing and collaborative care coordination.
• Meet with participants regularly and as-needed at various locations.
• Ensure compliance with contract, agency, and licensing requirements; maintain thorough documentation.

Education

Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required

Tools

Microsoft Office

Job description

HomeFirst is seeking a Case Manager for the First Street Interim Housing program in San Jose, CA. This role supports adults experiencing homelessness through individualized housing plans, ongoing case management, and coordination with partner providers.

The Case Manager will conduct regular sessions, assist with resources, and help participants transition to permanent housing. The role emphasizes low-barrier services, client-centered planning, and collaboration with the Program Manager.