Housing Stability Case Manager

HomeFirst; San Jose (CA); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

PTO 15+ days

Job summary

HomeFirst is seeking a dedicated Case Manager for Markham Plaza in San Jose, overseeing 20-30 participants in permanent supportive housing. You’ll perform eligibility, assessments, referrals, safety planning, and advocacy to help housing stability.

Join a collaborative team and apply evidence-based practices while maintaining thorough documentation and meeting contract requirements. This is a full-time, non-exempt role reporting to the Program Manager in a mission-driven organization.

Qualifications

• 1 year paid or volunteer experience in social work or related human services required.
• It may be substituted by two years of customer service experience and lived experience with homelessness.
• Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required.
• Proficient in Microsoft Office suite
• Valid CA driver’s license and insurance, must be able to be added onto agency insurance.

Responsibilities

• Maintain a caseload of 20-30 participants and provide comprehensive case management.
• Initial eligibility verification and enrollment.
• Ongoing needs and status assessments, budgeting, information and referral.
• Crisis de-escalation, safety planning, and mandated reporting.
• Advocacy, employment and benefits assistance, and coordination of community resources.
• Attend meetings and maintain thorough documentation per standards.

Skills

1 year social work experience

Lived homelessness experience

Time management

Organization

Education

BA in Social Work or related degree

Tools

Microsoft Office

Job description

HomeFirst is seeking a dedicated Case Manager for Markham Plaza in San Jose, overseeing 20-30 participants in permanent supportive housing. You’ll perform eligibility, assessments, referrals, safety planning, and advocacy to help housing stability.

Join a collaborative team and apply evidence-based practices while maintaining thorough documentation and meeting contract requirements. This is a full-time, non-exempt role reporting to the Program Manager in a mission-driven organization.