Case Manager, Interim Housing & Housing Support

HomeFirst; San Jose (CA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with matching

PTO + holidays and civic engagement

Job summary

HomeFirst is seeking a Case Manager for the First Street Interim Housing program in San Jose. The role involves delivering on-site, low-barrier case management to adults experiencing homelessness, helping participants access housing resources, benefits, and supported services.

You will collaborate with other providers to create individualized housing plans and meet participants where they are. You will conduct regular sessions, assess needs, de‑escalate crises, and document progress while

Qualifications

• 1 year paid or volunteer experience in social work or related human services.
• BASW or related degree preferred, not required.
• Bilingual Spanish preferred, but not required.
• Proficient in Microsoft Office suite.
• Valid CA driver's license and insurance.

Responsibilities

• Maintain a caseload of 20-30 participants.
• Provide comprehensive case management services.
• Initial eligibility verification and enrollment.
• Ongoing needs and status assessments.
• Budgeting, information and referral.
• Crisis de-escalation and safety planning.
• Risk assessment and mandated reporting.
• Employment and benefits assistance.
• Advocacy and coordination with other providers.
• Meet with participants regularly and document progress.
• Participate in case conferences and care coordination.
• Ensure compliance with contracts, agency, and licensing standards.

Skills

Bilingual Spanish

Education

Bachelor of Arts in Social Work (BASW) or related human services degree preferred

Tools

Microsoft Office

Job description

HomeFirst is seeking a Case Manager for the First Street Interim Housing program in San Jose. The role involves delivering on-site, low-barrier case management to adults experiencing homelessness, helping participants access housing resources, benefits, and supported services.

You will collaborate with other providers to create individualized housing plans and meet participants where they are. You will conduct regular sessions, assess needs, de‑escalate crises, and document progress while