Case Manager: Housing Solutions & Harm Reduction (FT)

HomeFirst; San Jose (CA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401(k) matching

Paid time off

Job summary

HomeFirst’s Motel Program in San Jose seeks a Case Manager to deliver direct service and case management to program participants. You will develop individualized housing plans, coordinate with partner agencies, and provide wraparound support in a harm-reduction framework.

Regular sessions, thorough documentation, and continuity of care are essential. Ideal candidates bring at least two years in social services, sensitivity to unhoused populations, and strong communication skills.

Qualifications

• Minimum two years’ experience in social services or a bachelor’s degree in psychology, counseling, mental health, human services or related field.
• Lived experience or understanding of the unhoused population is preferred.
• Bi-lingual capabilities are a plus.

Responsibilities

• Welcome guests into the facility and conduct program participant intake.
• Maintain a caseload and provide case management and direct services.
• Develop individualized housing plans and support goals to help obtain permanent housing.
• Collaborate with community partners to arrange support services for participants.
• Complete safety planning, risk assessments and required reporting.
• Maintain thorough HMIS records and incident documentation as required.

Skills

Lived experience

Bi-lingual capabilities

Microsoft Office proficiency

Education

Bachelor's degree in psychology, counseling, mental health, human services or related field

Tools

Microsoft Office Suite

Job description

HomeFirst’s Motel Program in San Jose seeks a Case Manager to deliver direct service and case management to program participants. You will develop individualized housing plans, coordinate with partner agencies, and provide wraparound support in a harm-reduction framework.

Regular sessions, thorough documentation, and continuity of care are essential. Ideal candidates bring at least two years in social services, sensitivity to unhoused populations, and strong communication skills.