Housing Case Manager: Connect Clients to Housing & Services

Fayette County Community Action Agency, Inc.; Uniontown (Fayette County); On-site; USD 48,000 - 62,000; Full time

Job summary

Fayette County Community Action Agency, Inc. is seeking a Housing Case Manager to serve as the primary housing resource for its clients. You will determine client needs and available resources, helping them access programs such as SNAP, TANF, Medicaid, and mental health services.

You will collaborate with clients to develop individualized goals and plans, maintain ongoing case management, and coordinate with landlords and community resources to secure suitable housing and support services.

Qualifications

• Bachelor’s degree in Human Services or related field required.
• Three or more years in a customer service role required.
• Experience in social service case management preferred.
• Experience in case documentation and file maintenance preferred.

Responsibilities

• Serves as the primary housing assistance resource for assigned clients.
• Determines needs and available resources and helps clients access options or programs.
• Facilitates access to social services including SNAP, TANF, Medicaid, and other resources.
• Helps clients develop goals, plans and budgets and provides referrals to programs.
• Maintains ongoing case management per funder and agency standards.
• Develops relationships with housing resources and landlords in the region.
• Conducts regular client follow-ups to assess progress and service delivery.

Skills

Customer service

Communication

Organization

Rapport building

Confidentiality

Education

Bachelor’s Degree in Human Services related field

Tools

MS Office

Word

Excel

PowerPoint

Job description

Fayette County Community Action Agency, Inc. is seeking a Housing Case Manager to serve as the primary housing resource for its clients. You will determine client needs and available resources, helping them access programs such as SNAP, TANF, Medicaid, and mental health services.

You will collaborate with clients to develop individualized goals and plans, maintain ongoing case management, and coordinate with landlords and community resources to secure suitable housing and support services.