Housing Specialist

Aquarius Professional Staffing; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A staffing agency in Cincinnati, OH is seeking an Administrative and Customer Service professional. The role involves interviewing applicants, verifying income for housing assistance, and maintaining confidentiality. Ideal candidates have a background in social work, strong customer service skills, and proficiency in Microsoft Office. This contract position offers hands-on experience in housing programs.

Qualifications

• At least two years’ experience in social work or related field.
• Experience with implementing contracts, policies, and procedures.
• Knowledge of HUD regulations.

Responsibilities

• Interview residents and applicants to verify income and family composition.
• Complete all required certifications timely.
• Calculate monthly payments for housing assistance.

Skills

Knowledge of PC-based software applications

Excellent customer service skills

Ability to maintain confidentiality

Basic business math proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Responsibilities

• Interview residents and applicants to obtain and verify all income and family composition to establish initial and continued eligibility of applicants and participants.
• Complete all required certifications timely, in accordance to agency policies, procedures and federal regulations.
• Process reported changes of applicant and participating families utilizing Company system.
• Calculate monthly payments for housing assistance payment, tenant rent to owner and utilities.
• Perform walk in duty to provide assistance to clients.

Qualifications

• Knowledge of PC-based software applications (Microsoft Word, Excel and Microsoft Outlook )
• At least two (2) years’ experience in social work or related field, which requires contact with the public, or similar work involving evaluation of personal income and other assets.
• Must be proficient in basic business math (addition, subtraction, multiplication, division and calculation of fractions and percentages).
• Experience with implementing contracts, policies, and procedures.
• Ability to maintain confidentiality.
• Excellent customer services skills and the ability to work in a fast paced environment.
• Knowledge of HUD regulations.

Seniority level

• Associate

Employment type

• Contract

Job function

• Administrative and Customer Service

Industries

• Housing Programs
• Housing and Community Development
• Non-profit Organizations

Cincinnati, OH