Housing Access Point Coordinator

Mission Action; San Francisco (CA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Long-term disability

Life insurance

Flexible spending account

Commuter benefits

Paid holidays

Paid sick leave

Generous vacation with Summer/WinterRe

Job summary

Mission Action in San Francisco is seeking an Access Point Site Coordinator to support four Problem-Solving Specialists and Housing Navigators. You will monitor paperwork quality, handle financial tasks, and ensure accurate data in our systems while coordinating outreach and intakes at multiple sites.

The role reports to the Program Manager and requires dedication to serving low-income and immigrant communities, with strong collaboration and crisis-intervention skills.

Qualifications

• Background working with low-income and immigrant communities on housing issues.
• Experience serving Mission District/San Francisco communities.
• Strong commitment to housing justice and multi-cultural programming.
• Bilingual Spanish preferred (written and spoken).

Responsibilities

• Coordinate client assignments and triage for services.
• Support outreach activities and staff coordination.
• Process rental deposits and moving costs; complete financial reports.
• Maintain client-centered, trauma-informed team approach.
• Ensure daily data entry and reporting in the ONE system.

Skills

Bilingual Spanish

Crisis intervention

Customer service

Data entry

Microsoft Word

Microsoft Outlook

Microsoft Excel

Communication skills

Team collaboration

Critical thinking

Housing justice knowledge

Tools

SharePoint

HSH ONE system

Job description

Mission Action in San Francisco is seeking an Access Point Site Coordinator to support four Problem-Solving Specialists and Housing Navigators. You will monitor paperwork quality, handle financial tasks, and ensure accurate data in our systems while coordinating outreach and intakes at multiple sites.

The role reports to the Program Manager and requires dedication to serving low-income and immigrant communities, with strong collaboration and crisis-intervention skills.