Problem-Solving Housing Navigator

Mission Action; San Francisco (CA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Generous vacation policy

Job summary

Mission Action in San Francisco is seeking a Problem Solving Specialist to provide one-on-one support and resources for individuals experiencing homelessness. This full-time role focuses on utilizing a collaborative, client-centered approach to help participants find solutions and navigate housing opportunities.

The position offers a competitive hourly rate of $29.81 with benefits including medical, dental, vision, 401(k) matching, and generous vacation policy. Candidates with experience in counseling and knowledge of diverse communities are encouraged to apply.

Qualifications

• At least 2 years of direct service experience in case management or counseling.
• Demonstrated knowledge of working with individuals experiencing homelessness.
• Experience with crisis intervention and conflict resolution.
• Ability to work independently and within a multidisciplinary team.

Responsibilities

• Screen and assess single adults experiencing homelessness using standardized tools.
• Engage participants in problem‑solving conversations to identify resources.
• Conduct immediate and long‑term follow‑up to evaluate problem‑solving activities.
• Provide culturally relevant support and advocacy to program participants.

Skills

Direct service experience

Knowledge of homelessness

Crisis intervention

Bilingual in Spanish

Strong communication skills

Proficiency in Microsoft Office

Tools

Microsoft Word

Outlook

Excel

ONE System

Job description

Mission Action in San Francisco is seeking a Problem Solving Specialist to provide one-on-one support and resources for individuals experiencing homelessness. This full-time role focuses on utilizing a collaborative, client-centered approach to help participants find solutions and navigate housing opportunities.

The position offers a competitive hourly rate of $29.81 with benefits including medical, dental, vision, 401(k) matching, and generous vacation policy. Candidates with experience in counseling and knowledge of diverse communities are encouraged to apply.