Housing Access Navigator

Avenue360 Health and Wellness; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Avenue 360 is seeking an Outreach Navigator/Assessor in Houston, TX to identify, assess, and connect individuals experiencing homelessness with housing resources via CES. You will conduct outreach, complete HMIS-based assessments, and provide pre-navigation services to secure PSH or RRH eligibility.

Role emphasizes data entry, teamwork across a multidisciplinary staff, and ongoing trainings to ensure effective Coordinated Entry procedures and client support.

Qualifications

• Minimum two years of experience in social services, housing programs, homelessness outreach, or case management.
• Experience working with vulnerable populations including individuals experiencing homelessness.
• Strong ability in client engagement, outreach, and housing navigation.
• Demonstrated competency in data entry and documentation within HMIS or similar case management systems.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to manage multiple priorities while maintaining accuracy and timeliness in documentation.
• Ability to work both independently and collaboratively within a multidisciplinary team.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Conduct outreach and complete client enrollments and housing assessments through the Coordinated Entry System (CES).
• Provide pre-navigation services to assist individuals in obtaining eligibility documentation for PSH and RRH.
• Dedicate a minimum of four hours per week to community outreach activities and encampment reconnaissance.
• Provide transportation and logistical support to assist clients with housing-related activities (move-ins, ID documents, SSI letters).
• Attend required Housing Assessor, Housing Navigator, and HMIS trainings.

Skills

Client engagement

Outreach

Housing navigation

Data entry

Communication

Problem-solving

Multitasking

Microsoft Office

Education

Bachelor’s degree in social work, Human Services, Public Health, or related field / equivalent experience

Tools

HMIS

Microsoft Office Suite

Job description

Avenue 360 is seeking an Outreach Navigator/Assessor in Houston, TX to identify, assess, and connect individuals experiencing homelessness with housing resources via CES. You will conduct outreach, complete HMIS-based assessments, and provide pre-navigation services to secure PSH or RRH eligibility.

Role emphasizes data entry, teamwork across a multidisciplinary staff, and ongoing trainings to ensure effective Coordinated Entry procedures and client support.