Houseperson - Canopy Grand Rapids

Lodgco; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Lodgco, at Canopy Grand Rapids, is seeking a Houseperson to maintain the cleanliness of public hotel areas and uphold established quality standards.

You will follow the housekeeping checklist, restock carts, assist with laundry or rooms as needed, and report maintenance issues promptly. The role requires reliability, attention to detail, and a commitment to guest satisfaction, with variable hours including weekends.

Qualifications

• Housekeeping experience is a plus.
• Satisfactory criminal background screening required.
• No supervisory responsibilities.

Responsibilities

• Clean public areas of the hotel according to the checklist.
• Restock housekeeping cart and maintain supplies.
• Report problems and maintenance needs to supervisor daily.
• Be alert to hazards and follow safety procedures.
• Assist in laundry or rooms as needed.

Skills

Verbal communication

Written communication

Dependable

Customer focus

Job description

Position:Houseperson - Canopy Grand Rapids

Location: Grand Rapids, MI

Job Id:1194

# of Openings:1

JOB SUMMARY: Responsible for cleaning public areas of the hotel and maintaining established quality standards.

ESSENTIAL JOB FUNCTIONS:

• Tour and clean public areas, starting with priority areas, in accordance with checklist
• Ensure that all public areas, including restrooms, telephones, windows, entrance ways, conference rooms, and indoor patio areas are cleaned
• Receive keys and special instructions from supervisor
• Recheck restrooms each hour, cleaning and restocking supplies as needed
• Tour and tidy all public areas prior to end of shift
• Restock housekeeping cart and return cart to storage
• Report problems and maintenance needs to supervisor
• May be required to assist in laundry, clean rooms, or complete special projects assigned by Housekeeping Supervisor
• Maintain a clean and orderly housekeeping cart
• Report all deficiencies and problems to maintenance engineer daily
• Be alert to all possible hazards and practice safety at all times
• Adhere to Lost and Found procedures
• Provide the highest quality of service to the guests.
• Report any unusual occurrences or request to a supervisor immediately.
• Follow all safety procedures and policies for all guests and employees.
• Adhere to proper key control procedures
• Attend and participate in staff meetings.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

• Communication both verbal and written
• Dependable and customer focus

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• Housekeeping experience is a plus

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.