AM Café Server-Canopy by Hilton Grand Rapids Downtown

Lodgco; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Lodgco in Grand Rapids, MI is seeking a Restaurant Server to promote guest satisfaction by delivering prompt, courteous service in a hotel dining environment. You will handle guest orders, maintain cleanliness, and present dishes to guests’ expectations while following safety and quality standards.

This role involves variable hours including nights and weekends, with no supervisory duties. Hotel industry experience is a plus for applicants seeking long-term employment with Lodgco.

Qualifications

• Verbal and written communication required.
• Dependable with strong customer focus.
• Good time management and problem solving skills.

Responsibilities

• Promote and ensure guest satisfaction
• Basic cleaning duties to maintain bistro and kitchen area
• Prepare and present food to guests’ expectations

Skills

Verbal communication

Written communication

Dependability

Time management

Problem solving

Job description

Location: Grand Rapids, MI

Job Id:1241

# of Openings:1

JOB SUMMARY:

Responsible for promoting and ensuring guest satisfaction by delivering prompt, courteous, and quality restaurant service.

ESSENTIAL JOB FUNCTIONS:

• Promote and ensure guest satisfaction
• Basic cleaning duties to maintain bistro and kitchen area
• Prepare and present food to guests’ expectations

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

• Communication both verbal and written
• Dependable and customer focus
• Time management and problem solving skills

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE:

• Hotel experience is a plus

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

• Satisfactory criminal background screening required

SUPERVISORY RESPONSIBILITY:

This position has no supervisory responsibilities.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK:

This position requires variable hours based on the needs of the hotel including nights and weekends.

EEO STATEMENT:

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

Employee signature below constitutes employee understanding of the requirements, essential functions and duties of the position.