Housekeeping Utility Cleaner

Omni Hotels & Resorts; Louisville (KY); On-site; USD 27,000 - 36,000; Full time

Job summary

Omni Louisville Hotel is seeking a detail‑oriented Utility Cleaner to maintain exceptional cleanliness and presentation across guest rooms, public spaces, and back‑of‑house areas. The role involves deep cleaning, inspections, and restorative cleaning to meet Omni brand standards and guest expectations.

You will work with Housekeeping and Engineering leaders, follow CARE standards, and participate in training while supporting hotel events and occupancy-driven needs.

Qualifications

• Previous housekeeping, custodial, or related experience preferred.
• Strong attention to detail and commitment to quality standards.
• Ability to operate cleaning equipment safely.

Responsibilities

• Perform all scheduled deep cleaning and sanitation of guest rooms per CARE standards and checklists.
• Inspect mattresses, linens, and bedding for presentation and damage.
• Ensure guest room collateral and amenities are clean, intact, and well-displayed.
• Clean and sanitize public spaces, corridors, lobbies, restrooms, and meeting areas per standards.
• Maintain cleanliness of storage, service corridors, and associate areas.
• Follow safety procedures when handling chemicals and equipment; store supplies properly.
• Keep guest and associate areas organized and hazard-free; respond to emergencies.
• Collaborate with Housekeeping and Engineering leaders; participate in trainings.

Skills

Attention to detail

Teamwork

Safety procedures

Physical stamina

Independent work

Job description

Omni Louisville Hotel reflects the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout, with interior design that blends elements of the city's heritage, culture, and character-felt everywhere from the hotel restaurants to a featured bourbon bar, and even the hotel's speakeasy and bowling alley. Guests can enjoy a vibrant Falls City Market, a 20,000-square-foot urban food hall and grocer directly connected to the hotel lobby. Located at street level, this dynamic space transforms Liberty Street into a lively pedestrian destination. Featuring a diverse selection of food and dessert options-including craft beer, fresh bakery items, and local favorites-the market serves as a welcoming hub for both hotel guests and the local community. If you are a friendly, motivated person, with a passion to serve others, the Omni Louisville Hotel may be your perfect match.

Overview:

The Utility Cleaner is responsible for maintaining exceptional cleanliness, presentation, functionality, and safety throughout all guest rooms, public areas, back-of-house areas, associate spaces, and hotel facilities. This position performs deep cleaning, detailed inspections, and restorative cleaning to ensure all hotel areas meet Omni brand standards and guest expectations. The Utility Cleaner serves as a quality champion by identifying and addressing cleanliness, and appearance concerns before they impact the guest experience.

Responsibilities:

• Perform all scheduled deep cleaning and sanitation of guest rooms according to CARE standards and departmental checklists.
• Inspect mattresses, mattress pads, linens, pillows, robes, and bedding for stains, damage, and proper presentation.
• Ensure all guest room collateral and amenities are present, clean, undamaged, and properly displayed.
• Perform all scheduled deep cleaning and sanitation of public spaces including hallways, elevators, stairwells, public restrooms, lobbies, meeting spaces, offices, and associate areas according to Omni standards and departmental checklists.
• Maintain cleanliness of vending areas, service corridors, storage rooms, and associate facilities.
• Follow all hotel, OSHA, and safety procedures when operating cleaning equipment and handling chemicals.
• Maintain proper storage and labeling of cleaning supplies.
• Ensure guest and associate areas remain safe, organized, and free of hazards.
• Respond appropriately during emergency situations.
• Work collaboratively with Housekeeping and Engineering leaders.
• Maintain a professional appearance and positive attitude at all times.
• Support departmental projects, special cleaning assignments, hotel events, and occupancy-driven operational needs.
• Attend all required meetings, training sessions, and certification programs.
• Other duties as assigned by management.

Qualifications:

• Previous housekeeping, environmental services, custodial, facilities, hotel operations, or related experience preferred.
• Strong attention to detail and commitment to quality standards.
• Ability to identify cleanliness, maintenance, and appearance deficiencies.
• Ability to work independently with limited supervision.
• Basic knowledge of cleaning chemicals, equipment, and safety procedures.
• Strong communication and teamwork skills.
• Ability to stand or walk for an extended period or for an entire work shift. Requires frequent bending, kneeling, stooping, pushing, pulling, reaching overhead and squatting.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to safely operate housekeeping and cleaning equipment.
• Must be available to work a flexible schedule, including weekends, holidays, and special events.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.