Housekeeping Houseperson Floor Care

Omni Hotels & Resorts; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Omni Hotels & Resorts in Houston, Texas, is seeking a Floor Care Attendant to provide deep cleaning services to guest rooms. Responsibilities include replenishing bedding and towels, cleaning furniture, and ensuring the rooms meet high standards. Candidates must have excellent communication skills, prior housekeeping experience, and be able to work flexible hours, including nights and weekends. This position offers the opportunity to work in a dynamic hotel environment with a focus on customer satisfaction.

Qualifications

• Excellent customer service and verbal communication skills required.
• Must have prior housekeeping or relevant environmental services experience.
• Ability to communicate in English with guests and co-workers.

Responsibilities

• Perform deep cleaning of guest rooms to Omni Standard.
• Replace bedding, towels, and other amenities.
• Attend required department trainings and meetings.

Skills

Excellent customer service and verbal communication skills

Ability to communicate effectively

Stand or walk for an extended period

Prior housekeeping experience

Computer literacy

Job description

Floor Care Attendant

The Floor Care Attendant provides deep clean care to guest rooms, ensuring all details of the Guest Room are refreshed to the Omni Standard.

Responsibilities

• Removal of all bedding (including mattress pads and bed skirts) to be replenished with clean.
• Removal of all terry to be replenished with clean.
• Removal of shower curtain and liner to be replenished with clean.
• Rotate the mattress, remove the box spring, and vacuum underneath and around the bed frame.
• Removal of pillows, to be replenished with clean (including closet pillow).
• Removal of all glass tops from furniture, to ensure detailed cleaning of wood furnishings. Edge vacuum around the entire room (including the bathroom floor).
• Remove all hangers, clean and replace.
• Wipe out all drawers, pull out furniture from the wall, and wipe down all sides.
• Check for any maintenance issues—ensure bulbs, 3-way lighting, AC, etc. are proper.
• Shampoo carpet.
• Clean vents, wipe down walls, doors, and frames.
• Replace all paper and collate.
• Wipe down all pictures and mirrors.
• Ensure CARE Cart is stocked and well-maintained.
• Ensure proper cleaning procedures are followed.
• Full cleaning of balconies.
• High and low dusting.
• Resetting of furniture.
• Encourage and build mutual trust, respect, and cooperation among co-workers. Treat co-workers fairly and equitably.
• Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Qualifications

• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead, and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
• Candidate must be able to work in a fast-paced environment and handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all times.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy to include: Payroll systems.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link. EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].