Housekeeping | Houseperson

Omni Hotels & Resorts; Dallas (TX); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Complimentary parking

Room and dining discounts

On-site cafeteria

Job summary

Omni Dallas Hotel is seeking a dedicated Housekeeping Associate to keep public spaces and guest floors clean and well-stocked. You will support linen management, assist with room turnover, and ensure guest comfort while preserving Omni standards.

The role requires physical stamina and the ability to work across shifts in a fast-paced hotel environment. We value teamwork, dependability, and excellent guest service.

Qualifications

• 1-2 years of experience preferred in housekeeping or related environment.
• Stand or walk for extended periods; frequent bending and reach.
• Flexible hours including nights, weekends and holidays as needed.

Responsibilities

• Keeps assigned public spaces and guest room floors stocked and clean.
• Stock linen closets and assist with linen and trash management.
• Transport guest items and amenities to rooms; assist with room setup and turnover.
• Maintain corridor cleanliness and perform deep cleaning as required.
• Report repairs and supply needs to supervisor; participate in safety procedures.

Skills

Customer service

Communication

English

Education

High school diploma

Tools

Cleaning equipment

Job description

Omni Dallas Hotel Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure e2 a0s 2025 World e2 a0s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.

Omni Dallas Hotel Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure e2 a0s 2025 World e2 a0s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.

Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you e2 a0re a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.

Overview

This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.

Responsibilities

• Ensures that assigned linen room closets are stocked at par.
• Empties GRAs carts linens and trash as needed.
• Assist to strip check out rooms of linen and removes trash.
• Assists taking in room dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing.
• Keeps corridors on guest room floors clean and vacuumed.
• Sweeps, scrubs, mops hard surface floors on assigned section.
• Assists in deep cleaning and shampooing carpet and/or furniture.
• Maintains corridor cleanliness.
• Moves furniture upon request.
• Completes quarterly mattress flip project.
• Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste)
• Assists in Housekeeping inventories.
• Washes and places back in linen closets glassware and coffee cups.
• Assists GRAs with guestroom supplies.
• Ensures all linen is dropped in the linen chute in a timely matter.
• Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed.
• Turns in Lost and Found items found to Housekeeping Office before the end of the shift.
• Deposits trash and recycling to the trash and recycling dumpsters.
• Cleans up bio-hazard spills in guestrooms and public areas with proper safety gear.
• Reports missing or damaged items in the guestrooms or public areas to Supervisor
• Reports engineering issues to the Office Coordinator or Supervisor
• Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Qualifications

• Excellent customer service and verbal communication skills.
• 1-2 years of expience preferred
• Maintain a professional business appearance, attitude, and performance.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must be able to lift up to 50 pounds on a regular basis
• Must be able to push/pull up to 250 pounds frequently
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].