Housekeeping Houseperson Floor Care

Omni Hotels & Resorts; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Omni Hotels & Resorts is actively seeking a Floor Care Attendant in Houston, Texas. The role focuses on providing deep clean care to guest rooms, ensuring all aspects are refreshed to meet the Omni Standard.

The ideal candidate will have previous housekeeping experience, demonstrate excellent communication skills, and maintain a professional appearance. Flexibility during busy times is essential.

Qualifications

• Prior housekeeping or environmental services experience required.
• Must maintain professional appearance and hygiene.
• Ability to communicate effectively in English.

Responsibilities

• Deep clean guest rooms to Omni Standard.
• Ensure proper cleaning procedures are followed.
• Respond effectively in emergency or safety situations.

Skills

Excellent customer service

Verbal communication skills

Ability to work flexible hours

Ability to handle stressful situations

Job description

Floor Care Attendant

Provides deep clean care to guest rooms, ensuring all details of Guest Room are refreshed to the Omni Standard.

Responsibilities

• Removal of all bedding (including mattress pads and bed skirts) to be replenished with clean.
• Removal of all terry, to be replenished with clean.
• Removal of shower curtain and liner, to be replenished with clean.
• Rotate the mattress, remove the box spring, and vacuum underneath and around the bed frame.
• Removal of pillows, to be replenished with clean (including closet pillow)
• Removal of all glass tops from furniture, to ensure detailed cleaning of wood furnishings
• Edge vacuum around the entire room (including the bathroom floor)
• Remove all hangers, clean and replace.
• Wipe out all drawers, pull out furniture from the wall, and wipe down all sides.
• Check for any maintenance issue—ensure bulbs are 3‑way lighting is proper, AC,
• Shampoo carpet.
• Clean vents, wipe down walls, doors, and frames.
• Replace all paper collate.
• Wipe down all pictures and mirrors.
• Ensure CARE Cart is stocked and well‑maintained.
• Ensuring proper cleaning procedures are followed.
• Full cleaning of balconies.
• High and low dusting.
• Resetting of furniture.
• Encourages and builds mutual trust, respect, and cooperation among co‑workers. Treats co‑workers fairly and equitably.
• Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Qualifications

• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high‑profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast‑paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Ability to communicate both verbally and in writing in English with guests, management, and co‑workers.
• Computer literacy to include: Payroll systems.

EEO Statement

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.