Housekeeping Turndown Attendant

Four Seasons; Vail (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Winter season benefit

Merchant pass

401k matching

Medical insurance

Dental insurance

Life insurance

Discounted travel

Job summary

Four Seasons in Colorado is seeking a Turndown Attendant to maintain a comfortable, pristine guest room environment and prepare rooms for sleep. You will work with a focus on quality, speed, and attention to detail in a luxury hotel setting.

The role requires at least 1 year of related experience, strong English communication, and the ability to adapt to morning, afternoon, and evening shifts, including weekends and holidays. Health benefits and development opportunities are available.

Qualifications

• Minimum 1+ year previous experience in a related position, preferably in a luxury hotel setting.
• Strong attention to detail and high standards of cleanliness.
• Good working knowledge of English and ability to communicate effectively.

Responsibilities

• Clean guestrooms as assigned by management per hotel standards.
• Inspect rooms for cleanliness and supply needs; restock amenities.
• Prepare rooms for turndown and ensure privacy when required.
• Handle equipment safely and report defects to management.

Skills

Attention to detail

English proficiency

Luxury hotel experience

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.

Turndown Attendant

About the role:

The Turndown Attendant is an integral part of the housekeeping team and is responsible for maintaining a comfortable environment in the guest rooms by cleaning and refreshing the room and preparing the room for the guest to sleep in. A great eye for detail, a high sense of quality and integrity, and a passion for great service will make a successful candidate.

What you will do:

• Clean s guestrooms as assigned by management and in accordance with hotel standards.
• Inspect s all rooms (vacant or occupied) , checking the standard of cleanliness, missing guest amenities and/or supplies.
• Is given a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet. Wipes down any wet services in the bathroom. Folds any clothing left in the room and places it in an appropriate spot. Removes Room Service trays, dishes, and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
• Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
• To carry out any other cleaning duties as specified by your manager.

What you bring:

• Minimum 1 + year previous experience required in related position; in a luxury hotel setting preferred.
• Knowledge and the ability to operate cleaning equipment.
• H igh level of attention to detail.
• Ability to understand and working knowledge of English required and t his job requires applicants to have current work authorization in the in the United States.

What we offer:

• Wage is $2 1.96 per hour
• Winter Season Lifestyle Benefit
• Merchant Pass Available
• 401k participation with company matching program
• Competitive Benefits: Medical, Dental and Life Insurance
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Employee Cafeteria available for meals
• Be yourself and become a member of a work family that cares about you and invests in your development.
• Elevate your craft here and abroad!
• Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.

Schedule & Hours:

This is a full-time position.

A successful candid ate will have a fl exible schedule with the ability to work morning, afternoon and evening shifts, wee kends and holidays.