Turndown Attendant

Four Seasons; Scottsdale (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Employee meals

Dry cleaning for uniforms

Job summary

Four Seasons Scottsdale is seeking a Turndown Attendant to join our housekeeping team. You will maintain a comfortable guest room environment by cleaning and refreshing rooms and preparing them for sleep, with a keen eye for detail and a commitment to service excellence.

The role requires at least 1 year in a related luxury hotel position, ability to operate cleaning equipment, and strong English skills. Full-time hours run 12:30PM–9:00PM with flexibility for mornings, evenings, weekends, and

Qualifications

• Minimum 1+ year previous experience required in related position; in a luxury hotel setting preferred.
• Knowledge and the ability to operate cleaning equipment.
• High level of attention to detail.
• Ability to understand and working knowledge of English required.

Responsibilities

• Cleans guestrooms as assigned by management and in accordance with hotel standards.
• Inspects all rooms (vacant or occupied), checking the standard of cleanliness, missing guest amenities and/or supplies.
• Is given a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet.
• Wipes down any wet services in the bathroom. Folds any clothing left in the room and places it in an appropriate spot.
• Removes Room Service trays, dishes, and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
• Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
• To carry out any other cleaning duties as specified by your manager.

Skills

Guest room cleaning

Attention to detail

English proficiency

Cleaning equipment operation

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.

About The Role

The Turndown Attendant is an integral part of the housekeeping team and is responsible for maintaining a comfortable environment in the guest rooms by cleaning and refreshing the room and preparing the room for the guest to sleep in. A great eye for detail, a high sense of quality and integrity, and a passion for great service will make a successful candidate.

What You Will Do

• Cleans guestrooms as assigned by management and in accordance with hotel standards.
• Inspects all rooms (vacant or occupied), checking the standard of cleanliness, missing guest amenities and/or supplies.
• Is given a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet.
• Wipes down any wet services in the bathroom. Folds any clothing left in the room and places it in an appropriate spot.
• Removes Room Service trays, dishes, and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
• Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
• To carry out any other cleaning duties as specified by your manager.

What You Bring

• Minimum 1 + year previous experience required in related position; in a luxury hotel setting preferred.
• Knowledge and the ability to operate cleaning equipment.
• High level of attention to detail.
• Ability to understand and working knowledge of English required.

What We Offer

• A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
• Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
• Inclusive, diverse employee events and celebrations throughout the year
• Exclusive Four Seasons travel perks and employee discounts worldwide
• Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• And so much more as part of the Four Seasons experience

Schedule & Hours

• Full Time
• 12:30PM - 9:00pm
• Flexibility to work early mornings, evenings, weekends and holidays.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal